Bank Customer Advisor M/F

Role Summary

Integrated into the Customer Relations Center located in Lyon Part Dieu, you handle calls from agencies' customers and prospects.

You pass on customer requests that you cannot satisfy yourself to specialized salespeople and ensure that they are properly taken care of.

You sell simple banking products and are directly integrated into commercial campaigns.

A real springboard for moving towards careers in agencies, the Online Advisor is a key position in customer relations.

Responsibilities

• Remote customer relationship management
• Telephone response to common requests (information/advice)
• Sale of products and services in line with customer needs
• Transmission to agencies of information useful for consolidating customer relationships

Requirements

You have at least a Bac+3. You have commercial experience in the sale of services (internship and work-study program included) and you are motivated by careers in the banking sector.

Benefits

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About the Company

Manpower RECRUITMENT CABINET DU GRAND LYON is looking for a permanent bank account manager (M/F) for its client, a player in the banking sector.