Receptionist (m/f/d)

Receptionist (m/f/d) at Motel One in Köln, NRW, Germany.

Role Summary

• The focus is on professional support for our hotel guests - from the warm welcome at check-in to the farewell. In addition, you will take care of the following:
• Support for our guests including check-in and check-out
• Checking and processing reservations, overbookings and options
• Accounting including administration of cost reimbursements as well as cash management and accounting
• Organizational and administrative tasks in both the front and back office areas (e.g. managing no-shows, answering emails)
• Cross-departmental insights into new areas of activity through collaboration in our multicultural team

Requirements

Whether you're a hotel professional or a career changer - you're the right fit for us! Because personality and host qualities are our top priority! What also sets you apart:

• Training in hotel management or professional experience in the hotel/gastronomy industry or interest in a career change
• High quality awareness and service orientation as well as host qualities and passion for the hotel industry
• Open, communicative demeanor and good expression in German and English
• Ability to work in a team and willingness to provide cross-departmental support – we achieve our successes together

About the Company

Our heart beats turquoise.

Working at Motel One is like visiting friends, where appreciation and support are valued and individual personalities are welcome. We meet at eye level and see ourselves as a team: from the management to the trainees.

With our shared passion for modern design and high quality service, we create a home on the go for our guests at Motel One. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the major cities of Europe and beyond. Become part of our team and design Motel One together with us.