Full Commercial Process Analyst

Role Summary

We are looking for a Full Process Improvement Analyst to work on the continuous evolution of commercial processes and the tools that support the sales operation. This position will play a fundamental role in identifying opportunities for improvement, designing solutions, implementing initiatives and monitoring results, contributing to a more efficient, scalable and data-driven operation.

We are looking for a person with an analytical, collaborative and proactive profile, capable of moving between business and technology areas, translating operational challenges into solutions that generate real impact for the organization.

Responsibilities

• Map, document and review business processes, identifying opportunities for simplification, standardization and efficiency gains.
• Conduct analysis of processes, data and indicators to identify bottlenecks, risks and opportunities for improvement.
• Participate in the definition, design and implementation of continuous improvement and operational transformation initiatives.
• Act as a focal point between business and technology areas in the implementation and evolution of commercial tools.
• Gather, document and validate business requirements for systemic improvements and automation.
• Support projects related to CRM, automation, commercial productivity and digital transformation.
• Develop and monitor performance indicators to measure the impact of implemented initiatives.
• Prepare executive materials, process flows, presentations and reports for communication with stakeholders.
• Promote good governance practices, documentation and adoption of processes and tools.
• Conduct workshops, alignment meetings and requirements gathering sessions with different areas of the organization.

Requirements

• Complete higher education in Administration, Engineering, Economics, Information Systems, Information Technology or related areas.
• Experience in improving processes, operations, Sales Excellence, Sales Operations, Business Operations, PMO or related areas.
• Experience in managing or participating in continuous improvement and operational transformation projects.
• Knowledge in gathering and documenting business requirements.
• Analytical ability to work with indicators, metrics and data analysis.
• Intermediate or advanced English

Benefits

Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in several markets, such as financial services, health, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is to value yours. Experian’s people-centered, inclusive and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to see why. Experian is also proud to be an equal opportunity and affirmative action employer.

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About the Company

Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in several markets, such as financial services, health, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is to value yours. Experian’s people-centered, inclusive and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to see why. Experian is also proud to be an equal opportunity and affirmative action employer.