Site Reliability Engineer (SRE) SR

Site Reliability Engineer (SRE) SR at Grupo SysMap in Brazil.

About the Company

Are you passionate about technology and innovation?

💡 At the SysMap Group – which brings together SysMap Solutions, TriggoLabs and – we believe that great results come from incredible people.

We are a Brazilian technology company that, since 1999, has been helping organizations overcome complex challenges and accelerate their digital transformation.

Our operations cover several segments, such as Telecom, Retail, Education, Finance, Industry/Cosmetics and Energy, always focusing on innovative and high-impact solutions.

👉 Apply now and build the future of technology with us!

• Ensure the availability, scalability and performance of applications and services;
• Implement and evolve observability practices, including metrics, logs and traces;
• Create and maintain dashboards (dashs) to monitor system health indicators;
• Define and manage alarms, focusing on efficient alerts and noise reduction;
• Act in the identification and resolution of incidents, carrying out root cause analysis (RCA);
• Work together with development teams for continuous improvement (DevOps);
• Automate operational routines and monitoring processes;
• Support the definition and monitoring of SLIs, SLOs and SLAs;

Contribute to the culture of reliability and resilience engineering.

• Experience in Identity and Access Management (IAM);
• Knowledge of Ping Identity solutions (important differentiator);
• Knowledge in Observability, with experience in platforms such as Datadog, Elastic and Grafana;

Good communication skills, monitoring demands and interacting with multidisciplinary teams.