IS & Network Engineer – Service Projects (M/F)

Role Summary

As part of our North West Europe Service Projects team, you actively participate in the deployment and support of critical IT solutions for our clients.

Concretely, you are involved at all stages of projects: from needs analysis to commissioning and support, including installation and configuration of systems.

You work with various environments (servers, networks, virtualization, applications) on our solutions dedicated to security (Checkpoint, Hold Baggage).

You also help to guarantee the performance, safety and reliability of installations over time.

Responsibilities

• Support project, commercial and technical teams on IT and network subjects
• Participate in discussions with customers to understand their technical needs
• Install, configure and maintain computer systems (servers, virtual machines, operating systems)
• Contribute to the integration of our solutions into customer environments
• Provide maintenance, updates and support (remote and on-site)
• Optimize and administer virtualized environments (VMware)
• Diagnose and resolve technical incidents
• Write and maintain technical documentation
• Apply best practices (quality, security, ITIL)

Participate in a punctual on-call system.

Requirements

Technical skills

• Proven experience in IS engineering (installation, support, diagnostics)
• Bac+2/3 in IS or engineering (or equivalent)
• Proficiency in Windows Server / Linux / Unix
• Knowledge of TCP/IP, LAN/WAN networks
• VMware experience (ESX/ESXi), a popular certification
• Knowledge of ITIL and customer environments
• Good analytical skills, troubleshooting

Able to create and maintain relationships – excellent communication skills.

• Skills and qualities
• You are comfortable analyzing and solving technical problems
• You enjoy working in a team and interacting with customers
• You know how to manage several subjects in parallel and prioritize
• You are rigorous, organized and solution-oriented
• You are comfortable in an international environment
• Fluent French

Good level of professional English.

Benefits

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

About the Company

Every minute, every day, Smiths Detection threat detection and security screening technologies help protect people and infrastructure, making the world a safer place.

Smiths Detection is a global leader in the development, manufacturing and management of security and detection solutions designed to make the world safer. Our technologies provide threat detection and security monitoring solutions in our core markets: aviation, ports and borders, defense and urban security.

Our expertise is based on 21 offices around the world, seven production sites and five research and development centers as well as a global network of 3,000 committed employees who have contributed to advances in safety and security for more than 40 years.

This results in varied careers and the opportunity to work on a wide range of cutting-edge solutions, allowing you to develop your skills, knowledge and experience every day.