Bilingual Spanish/Italian customer service agent

Role Summary

Work 100% REMOTE from anywhere in LATAM!

Bilingual Customer Service Agent (Spanish/Italian) - Join our team!

Do you speak Spanish and Italian fluently and are you passionate about customer service? Are you in Venezuela or anywhere in Latin America and looking for a totally flexible job? This opportunity is for you!

Send your CV and cover letter to

Don't forget to indicate in the subject of the email that you apply to the Bilingual Spanish/Italian vacancy!

#RemoteWork #HomeWork #CustomerService #CustomerService #LatamEmployment #Venezuela #Bilingue #ItalianSpanish #Zendesk #LaborVacancy #ProfessionalFees #Ontop

Responsibilities

• Offer excellent service to our clients through calls and chat.
• Manage tickets and queries using the Zendesk platform.
• Be the friendly and efficient voice of our brand, resolving doubts and incidents.

Requirements

• Bilingual Spanish/Italian (Essential, fluency will be evaluated).
• Previous experience in customer service (phone and chat, valued).
• Use of Zendesk or similar tools.
• Stable internet connection and a quiet workspace.
• 100% Remote. Work from home.
• Payments in Dollars ($) under the Professional Fees scheme.
• Payment processing through Ontop.
• Ready to start your day early and generate income in USD?
• From 5: 00 AM (Local Time LATAM - Venezuela UTC-4).