Job Overview

Job Type

Full Time

Pay

USD 95,000 – 115,000 (annual)

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Job description

Salary:: USD 95,000 - 115,000 per year
Location:: United States
Work arrangement:: Remote

Role Summary

Virtual Client Support Associate / Entry-Level /
Work From Home
Globe Life AO | 100% Remote | U.S. Applicants | Flexible Schedule | Training & Mentorship Provided

Help People. Build Skills. Grow Your Career From Home.

Looking for a fully remote opportunity where you can help people, develop valuable professional skills, and create a path toward long-term career growth?

Globe Life AO is expanding our virtual team and seeking motivated, dependable, and people-focused individuals to join us as Virtual Client Support Associates .

You'll connect with individuals and families who have requested information about available benefits , answer questions, explain available options, assist with enrollment, and provide ongoing client support.

No previous insurance experience is required. We provide training, mentorship, licensing guidance, and continued professional development.

✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Pay
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement

This allows you to focus on

Listen → Understand → Educate → Assist → Enroll → Support

No traditional cold calling and no requirement to purchase leads.

💰 Weekly Performance-Based Compensation

This opportunity combines client service with consultative insurance sales and is compensated on a commission basis rather than a guaranteed hourly wage or salary .

Income opportunities may include

Weekly commission payments
Performance-based bonuses
Uncapped production potential
Renewal income
Long-term residual income opportunities
Leadership compensation as you advance
Additional performance incentives

Individual earnings vary based on activity, production, performance, and results.

🏠 100% Remote / Work From Home

Build your career from home while staying connected to clients, mentors, and your team virtually.

Ready to Build Your Career From Home?

If you're looking for an entry-level remote opportunity where you can help people, receive comprehensive training, develop valuable professional skills, and create opportunities for long-term income and career advancement, we'd like to hear from you.

Apply today with your updated resume to be considered for our Virtual Client Support Associate opportunity with Globe Life AO.

Work From Home. Support Clients. Develop Your Skills. Build Your Future. 🚀

Responsibilities

🤝 Connect With Clients Virtually
Meet with individuals and families through scheduled Zoom and phone appointments
Connect with clients who have requested information about available benefits
Listen carefully to understand individual needs and priorities
Answer questions clearly and professionally
Provide a welcoming, personalized virtual experience
Build trusted relationships through consistent communication and follow-up
📋 Educate & Guide Clients
Explain available life, accident, and supplemental health insurance benefit options
Help clients understand coverage features and available choices
Identify individual and family protection needs
Recommend appropriate solutions based on those needs
Guide eligible clients through applications and enrollment
Assist with required documentation
Explain next steps clearly throughout the process
❤️ Provide Ongoing Client Support
Assist existing clients with policy-related questions
Conduct policy reviews
Help with beneficiary updates
Provide appropriate claims-related assistance
Follow up with clients regarding ongoing needs
Maintain accurate digital client records
Manage appointments and follow-up schedules
Deliver professional, responsive client service
📞 Clients Have Requested Information

Instead of relying on traditional cold prospecting, representatives connect with individuals who have requested information regarding available benefits .

Requirements

You may be a great fit if you're

Friendly and comfortable communicating with people
A strong listener and problem solver
Customer-focused and service-oriented
Positive, dependable, and professional
Self-motivated and personally accountable
Organized with strong time-management skills
Comfortable learning new technology
Able to work independently from home
Comfortable collaborating with a virtual team
Coachable and receptive to feedback
Goal-oriented and motivated to improve
Interested in long-term professional growth
Experience in customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, client relations, or sales can be helpful—but is not required .
Minimum Requirements

Benefits

Training and development may include

Virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Client communication development
Consultative sales training
Enrollment procedures
Virtual presentation skills
Digital business systems
One-on-one mentorship
Weekly coaching and workshops
Leadership development
Ongoing professional education
You'll have the opportunity to develop transferable skills in customer service, communication, relationship management, problem-solving, organization, sales, and leadership .
📈 Career & Leadership Development
Your first role doesn't have to be your final role.

Associates who demonstrate strong performance, professionalism, consistency, and leadership potential may pursue opportunities such as:

Client Support Associate → Benefits Representative → Trainer/Mentor → Team Leader → Management
Advancement is based on performance and professional development—not simply seniority.
❤️ Benefits & Professional Support

Qualifying representatives may have access to

Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Professional coaching and mentorship
Leadership-development programs
Union representation where applicable
Virtual business technology and resources
Eligibility and qualification requirements may apply.
Who We're Looking For

Applicants must

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based technology
Be willing to participate in training and professional development
Be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance and support are provided.

💻 Virtual Interview Process

Qualified applicants will first receive a brief career overview explaining the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities .
Candidates interested in continuing will then have the opportunity to schedule a live virtual interview through Zoom with our hiring team.

Your work environment may include

Zoom client appointments
Phone consultations
Digital enrollment systems
Online training
Virtual team meetings
One-on-one mentorship
Remote professional-development sessions

No daily commute and no traditional office environment.

⏰ Flexible Scheduling

This opportunity provides flexibility to organize your schedule around your personal and professional responsibilities.
Because compensation is performance-based, successful associates typically demonstrate strong time management, consistency, organization, accountability, and follow-through .
🎓 No Experience? Training Is Provided.
You don't need an insurance background to begin.