United States

1 month ago

Job Overview

Job Type

Full Time

Pay

Not disclosed

Apply Now

Job description

Location:: United States
Work arrangement:: Remote

Role Summary

WFH Online Entry-Level Customer Service Representative
Remote Client Success Coordinator – Globe Life AO
100% Remote | Work From Home | Entry Level | No Experience Required | Training & Mentorship Provided
Start a Career From Home — Build Skills, Help Families & Grow Your Future

Looking for an entry-level work-from-home opportunity that offers flexibility, professional development, and the ability to build long-term income?

Globe Life AO is expanding our virtual team and seeking motivated, people-focused individuals to join us as Remote Client Success Coordinators .

You'll work virtually with individuals and families who have requested information about available benefits , helping them understand their options, answering questions, assisting with enrollment, and providing continued client support.

No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.

✓ 100% Remote / Work From Home
✓ Entry Level — No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay + Bonuses
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Career & Leadership Advancement

That means your focus can remain on

Connecting → Understanding Needs → Educating → Recommending Solutions → Enrollment → Ongoing Service

There is no requirement to purchase leads.

💰 Weekly Performance-Based Compensation

This opportunity combines customer service and consultative insurance sales and is commission-based rather than a guaranteed hourly wage or salary .

Income opportunities may include

Weekly commission payments
Performance-based bonuses
Uncapped personal production potential
Renewal income
Long-term residual income opportunities
Leadership compensation as you advance
Additional performance incentives

Individual earnings vary based on activity, production, performance, and results.

🏡 100% Remote / Work From Home

Work from home while staying connected to clients, mentors, and your team virtually.

Your workday may include

Zoom client appointments
Phone consultations
Digital enrollment systems
Online training
Virtual coaching
Team meetings
Professional-development sessions

No daily commute and no traditional office environment.

⏰ Flexible Scheduling

Organize your schedule around your personal and professional responsibilities while maintaining the consistency needed to serve clients and reach your goals.

Successful remote representatives are typically self-motivated, disciplined, organized, and accountable with their time .

📚 No Experience? We'll Train You.

Previous insurance experience is not required .

Training and development may include

Structured virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Client communication development
Consultative sales training
Enrollment procedures
Virtual presentation skills
One-on-one mentorship
Weekly coaching and workshops
Leadership development
Ongoing professional education

You'll have the opportunity to build transferable skills in customer service, communication, relationship management, problem-solving, organization, sales, and leadership .

❤️ Benefits & Professional Support

Ready to Start Your Remote Career?

If you're looking for an entry-level online customer service opportunity where you can work from home, help families, receive comprehensive training, develop valuable skills, and create opportunities for long-term professional and financial growth, we'd like to hear from you.

Apply today with your updated resume to be considered for our WFH Online Entry-Level Customer Service Representative / Remote Client Success Coordinator opportunity with Globe Life AO.

Work From Home. Help Families. Build Your Skills. Grow Your Career. Create Your Future. 🚀

Responsibilities

As a Remote Client Success Coordinator , you'll combine customer service, relationship building, benefits education, and client support.

🤝 Connect With Clients
Meet with prospective and existing clients through scheduled Zoom and phone appointments
Connect with individuals who have requested information about available benefits
Listen to each client's questions, needs, and priorities
Provide a friendly, professional virtual experience
Build relationships through consistent communication and follow-up
📋 Educate & Assist
Explain available life, accident, and supplemental health insurance options
Answer questions about benefits and coverage
Help clients understand available choices
Recommend appropriate solutions based on individual needs
Guide eligible clients through applications and enrollment
Assist with required documentation
❤️ Provide Ongoing Customer Service
Conduct policy reviews
Assist with beneficiary updates
Respond to policy and coverage questions
Provide continued client follow-up
Maintain accurate digital records
Manage appointments and schedules
Follow applicable company procedures and state insurance requirements
📞 Qualified Client Opportunities — No Traditional Cold Calling

You'll work with individuals who have requested information regarding available benefits .

Requirements

You may be a strong fit if you're

Friendly and comfortable communicating with people
An effective listener and problem solver
Customer-focused and service-oriented
Positive, professional, and dependable
Self-motivated and accountable
Organized with strong time-management skills
Comfortable learning new technology
Able to work independently from home
Comfortable collaborating with a virtual team
Goal-oriented and motivated by performance
Coachable and receptive to feedback
Interested in developing professionally
Experience in customer service, retail, hospitality, healthcare, banking, education, administration, call centers, military service, client relations, or sales can be helpful—but is not required .
We value communication skills, professionalism, work ethic, coachability, and willingness to learn.
Minimum Requirements

Applicants must

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based applications
Be willing to complete required training
Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities

Licensing guidance and support are provided.

💻 100% Virtual Interview Process

Qualified applicants will first receive a brief career overview explaining the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities .
Candidates interested in continuing will then have the opportunity to participate in a live virtual Zoom interview with our hiring team.

Benefits

Eligible and qualifying representatives may have access to

Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Professional mentorship and coaching
Leadership-development programs
Union representation where applicable
Modern virtual business tools and technology

Eligibility and qualification requirements may apply.

✈️ Recognition & Performance Incentives

Qualifying representatives may also have opportunities to earn

Company-sponsored incentive travel
Leadership conferences and conventions
Performance bonuses
Achievement awards
Team recognition
Professional-development opportunities
Additional performance-based incentives
🚀 Career Growth & Leadership Opportunities

Your first position doesn't have to be your final position.

Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities such as:

Client Success Coordinator → Benefits Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance and professional development—not simply seniority.
Who We're Looking For