Virtual Member Services Representative

Role Summary

AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will help clients understand their benefits, answer questions, and provide a professional client experience from the first conversation through follow-up.

This remote opportunity provides training, warm leads, mentorship, and an income structure with unlimited earning potential.

Responsibilities

• Connect with members and prospective clients through warm leads
• Schedule and conduct virtual client appointments
• Identify client needs through customer-focused conversations
• Present life, supplemental health, and accident insurance options
• Help clients understand available benefits and coverage choices
• Provide responsive follow-up and client support
• Maintain organized records and professional documentation
• Attend training, coaching, and team development meetings

Requirements

• Excellent verbal, written, and listening skills
• Strong interpersonal and customer-service abilities
• Detail-oriented and dependable
• Comfortable with computer systems and virtual meetings
• Self-motivated and coachable
• Able to work independently while collaborating with a team

Benefits

• 100% remote role
• Company-provided warm leads
• Weekly pay
• Unlimited earning potential
• Medical premium reimbursement
• Comprehensive online training
• Daily coaching and mentorship
• Performance incentive opportunities
• No overhead expenses
• Union representation through OPEIU Local 277
• Career opportunity with a stable organization serving members for 70 years

About the Company

Our culture is built around

We invest in motivated professionals who want to develop their skills and build a long-term career.

Why Join AO?

🏡 100% Remote Work

Build your career from home while remaining connected through a modern virtual work environment.

Representatives have access to company-provided client opportunities , including individuals seeking information regarding available benefits.

Exceptional client service

Integrity and professionalism

Long-term relationships

Mentorship and coaching

Personal accountability

Continuous professional development

Performance-based advancement

Leadership growth

Work remotely within the United States

No daily commute

Flexible scheduling

Virtual client appointments

Modern digital business tools

Collaborative remote team environment

📞 Qualified Client Opportunities