Serviceleiter (m/w/d)

Role Summary

Together with your host talents, you will enrich the stay of our guests. In addition to coordinating and leading the bar and breakfast team, you will take care of:

• Creation of duty and vacation plans
• Support and advice for guests in the Motel One Lounge as well as all associated tasks
• Responsible for achieving the sales budget in the Motel One Lounge
• Ensuring a smooth and fast service process and implementing the Motel One service concept “One Smile”
• Carrying out internal coaching, cross-training and planning training courses for the further development of service employees
• Ordering food, beverages and spirits and conducting end-of-month inventories

Requirements

Whether you're a hotel professional or a career changer - you're a good fit for us! Because personality and host qualities are our top priority! You also distinguish:

• Training in hotel management or professional experience in the hotel/gastronomy industry or interest in a career change
• Enjoy developing employees – leadership experience is an advantage
• Open, communicative demeanor as well as host qualities and passion for the hotel industry
• Flexibility and creativity as well as a high level of quality awareness even in stressful situations
• Ability to work in a team and willingness to provide cross-departmental support – we achieve our successes together

About the Company

Our heart beats turquoise.

Working at Motel One is like visiting friends, where appreciation and support are valued and individual personalities are welcome. We meet at eye level and see ourselves as a team: from the management to the trainees.

With our shared passion for modern design and high quality service, we create a home on the go for our guests at Motel One. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the major cities of Europe and beyond. Become part of our team and design Motel One together with us.