Remote Representative | Customer Service & Benefits Advisor

Role Summary

• Remote Representative | Customer Service & Benefits Advisor
• Company: AO Globe Life
• Location: 100% Remote – United States
• Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
• Build a Meaningful Career Helping Protect Working Families

Are you looking for a work-from-home career where you can help people, build lasting relationships, and create long-term professional and income opportunities?

AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Insurance Representatives . You'll meet with clients through scheduled virtual appointments, educate them about available life, accident, and supplemental health insurance benefits, assist with enrollment, and provide ongoing customer support.

We proudly serve veterans, labor union members, credit union members, associations, and working families .

Whether you have years of experience or are considering a new career path, we provide the training, mentorship, licensing guidance, and ongoing support to help you develop professionally.

No previous insurance experience is required.

• Opportunity Highlights
• ✓ 100% Remote – Work From Home
• ✓ Qualified Client Opportunities Provided
• ✓ No Lead Purchasing Required
• ✓ Weekly Performance-Based Compensation
• ✓ Performance Bonuses & Renewal Income Opportunities
• ✓ Comprehensive Training & Mentorship
• ✓ Flexible Scheduling
• ✓ Leadership & Management Growth Opportunities
• About AO Globe Life

For more than 70 years , AO has served working families by providing life, accident, and supplemental health insurance benefits designed to help families protect their financial future.

As part of the Globe Life family of companies, our culture emphasizes service, integrity, professional development, mentorship, and leadership growth .

We believe strong careers are developed through consistent coaching, personal accountability, and opportunities to advance based on performance.

This allows you to focus your time on

• Benefits education
• Client consultations
• Customer service
• Enrollment assistance
• Relationship building
• Ongoing client support

No lead purchasing is required.

Weekly Pay & Performance-Based Income

This opportunity uses a commission-based compensation structure rather than an hourly wage or guaranteed salary .

Growth opportunities may include

• Training and mentorship
• Team development
• Leadership
• Management
• Senior leadership pathways

Previous management experience is not required to begin developing toward leadership opportunities.

Benefits & Professional Support

Qualifying representatives may have access to

• Health insurance reimbursement program
• Company-supported life insurance
• Renewal and residual income opportunities
• OPEIU Local 277 representation, where applicable
• Leadership development programs
• Professional conferences and events
• Virtual technology and business resources

Eligibility and qualification requirements apply to applicable programs.

Recognition & Incentives

Qualifying performance may be recognized through

• Company-sponsored incentive travel
• Leadership conferences
• Performance bonuses
• Recognition awards
• Professional development opportunities
• Advancement incentives
• Who We're Looking For

Ready to Build Your Future?

If you're looking for a remote insurance, customer service, and sales career where you can help working families, develop valuable professional skills, enjoy schedule flexibility, and create long-term opportunities through your performance, we'd like to hear from you.

Apply today to be considered for our Remote Insurance Representative opportunity with AO Globe Life.

Work From Home. Help Families. Build Relationships. Grow Your Future. 🚀

Responsibilities

As a Remote Insurance Representative , you'll combine customer service, benefits education, relationship management, and consultative sales.

• Client Service & Benefits Education
• Conduct scheduled client consultations through Zoom and phone
• Connect with individuals and families seeking information about available benefits
• Learn about each client's needs, priorities, and financial protection goals
• Explain life, accident, and supplemental health insurance options clearly and professionally
• Answer questions regarding benefits, coverage, and policy features
• Provide needs-based coverage recommendations
• Guide clients through applications and enrollment
• Assist with required documentation
• Relationship Management
• Build long-term client relationships through trust and exceptional service
• Provide support before, during, and after enrollment
• Conduct policy reviews when appropriate
• Assist with beneficiary updates and policy service requests
• Maintain timely follow-up communication
• Keep accurate digital client records
• Follow applicable company procedures and state requirements
• Professional Development
• Participate in structured virtual onboarding and training
• Attend weekly coaching and professional development sessions
• Receive mentorship from experienced leaders
• Strengthen communication, presentation, and relationship-building skills
• Develop product and industry knowledge
• Participate in leadership development opportunities

Requirements

We're looking for professionals who demonstrate

• Excellent verbal and written communication skills
• Strong customer service and relationship-building abilities
• Professionalism, reliability, and integrity
• Self-motivation and personal accountability
• Strong organization and time-management skills
• Goal-oriented and solutions-focused mindset
• Ability to work independently from home
• Confidence communicating through Zoom and phone
• Basic computer and virtual technology proficiency
• Coachability and willingness to learn
• Commitment to delivering an excellent client experience
• Experience That Transfers Well
• Experience in the following areas can be helpful, but is not required :
• Customer Service
• Client Services
• Insurance
• Sales
• Retail
• Hospitality
• Healthcare
• Banking
• Financial Services

Education

• Military
• Administrative Support
• Call Centers
• Business Development
• Account Management
• We welcome candidates from a variety of professional backgrounds.
• Minimum Requirements

Applicants must

• Be 18 years of age or older
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a computer or laptop
• Have reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable conducting virtual client appointments
• Be willing to complete required training
• Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is available for candidates who are not currently licensed.

Virtual Interview Process

• Qualified applicants will first complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.
• Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team .
• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives
• Performance recognition programs
• There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and results.
• Earnings vary by individual performance, activity, and production. No specific income level is guaranteed.
• Comprehensive Training & Licensing Guidance
• New to Insurance? That's Okay.
• Previous insurance experience is not required .

Benefits

Training and professional development include

• Virtual onboarding
• Benefits and product education
• Client needs assessment
• Customer service development
• Consultative sales training
• Virtual presentation skills
• Enrollment procedures
• Relationship management
• Weekly coaching
• One-on-one mentorship
• Leadership development

Candidates who do not currently hold the required insurance license will receive guidance through the applicable state Life & Health Insurance licensing process .

Career Advancement

AO emphasizes professional development and promotion based on performance, initiative, consistency, and demonstrated leadership .

About the Company

Protect Every Child. Serve All Working People.

Why Join AO Globe Life?

🏠 100% Remote Work

Build your career from home while remaining connected to a supportive virtual team.

• Work remotely within the United States
• No daily commute
• Virtual client appointments
• Modern digital business tools
• Remote coaching, training, and team support
• 📞 Qualified Client Opportunities

Representatives have access to company-provided client opportunities , including individuals who have expressed interest in learning more about available benefits.