Job Overview

Job Type

Full Time

Pay

USD 95,000 – 115,000 (annual)

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Job description

Salary:: USD 95,000 - 115,000 per year
Location:: United States
Work arrangement:: Remote

Role Summary

Remote Member Support Advisor
Globe Life AO | 100% Remote | Work From Home | U.S. Applicants Only
Launch a Career That Makes a Difference

Are you looking for a work-from-home opportunity where you can develop valuable skills, help people every day, and build a rewarding long-term career? Globe Life AO is expanding our remote team and seeking motivated, service-focused professionals who are ready to grow in a supportive, mentorship-driven environment.

As a Remote Member Support Advisor , you'll connect with individuals who have requested information about available benefit programs. Through virtual consultations, you'll answer questions, provide guidance, and help clients understand their options while delivering an outstanding customer experience.

Whether you're beginning your career or looking for a fresh opportunity, we provide the training, resources, and leadership support to help you succeed.

Responsibilities

As a Remote Member Support Advisor , you will:
Meet with clients virtually using Zoom and phone appointments
Guide individuals and families through available benefit programs
Answer questions and explain available options clearly and professionally
Support new members throughout the onboarding process
Build lasting client relationships through ongoing communication and follow-up
Maintain accurate digital records and manage appointment scheduling
Deliver exceptional customer service with professionalism and empathy
Participate in ongoing training, mentorship, and leadership development

Requirements

Successful candidates typically demonstrate

Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Positive attitude with a willingness to learn
Self-motivation and accountability
Comfort working independently in a remote environment
Coachable mindset with a desire for continuous improvement
Basic computer proficiency and comfort using Zoom and web-based technology

Customer service, hospitality, healthcare, education, retail, recruiting, or sales experience is helpful—but not required . We value attitude, work ethic, and a commitment to learning.

Legally authorized to work in the United States
Reliable high-speed internet connection
Laptop or Windows-based computer with webcam
Professional home office environment
About Globe Life AO

For more than 70 years , Globe Life AO has proudly served working families by partnering with labor unions, credit unions, associations, and veteran organizations across the United States. Our fully remote business model allows our team members to build rewarding careers while helping families better understand the supplemental benefits available to them.

We believe success is built through mentorship, service, integrity, and continuous personal development.

Start Your Remote Career Today

If you're ready to grow professionally, make a meaningful impact, and join a company that invests in your long-term success, we'd love to meet you.
Apply today and begin your journey as a Remote Member Support Advisor with Globe Life AO.
Work from home. Help people. Build a future with purpose.

Benefits

Why Join Globe Life AO?

🌎 100% Remote Position

Work from anywhere in the United States while enjoying the flexibility of a virtual career.

⏰ Flexible Schedule

Create a work schedule that supports your personal and professional goals.

📚 Comprehensive Training

No prior industry experience is required. We provide full onboarding, virtual training, mentorship, and continuous professional development.

☎️ Warm Client Requests

You'll work with individuals who have already requested information—allowing you to focus on building relationships and providing exceptional service.