Remote CSR Agent Entry Level

Role Summary

• Remote Customer Service Representative | Client Success Specialist | Work From Home
• Company: Globe Life AO
• Location: 100% Remote (United States)

Help Clients. Build Relationships. Grow Your Career.

Looking for a work-from-home career where you can make a meaningful impact while enjoying flexibility, professional development, and long-term growth?

Globe Life AO is seeking motivated individuals to join our team as Remote Customer Service Representatives / Client Success Specialists . In this fully remote role, you'll work with current and prospective clients through scheduled Zoom and phone appointments, provide exceptional customer service, explain benefit options, and help clients make informed decisions about protecting their financial future.

Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we'll provide the training and mentorship you need to succeed.

• ✔ No Previous Insurance Experience Required
• ✔ No Cold Calling – Clients Request Information
• ✔ Full Training & Mentorship Provided

Why Globe Life AO?

For more than 70 years , Globe Life AO has helped protect working families by providing life, accident, and supplemental health insurance benefits across North America.

Ready to Get Started?

If you're looking for a work-from-home customer service career where you can help others, grow professionally, and build long-term success, we'd love to hear from you.

Apply today and begin your journey with Globe Life AO.

Globe Life AO

Work From Home. Help Families. Build Your Future.

Responsibilities

• Meet with clients virtually using Zoom and phone.
• Guide new clients through the enrollment process.
• Provide outstanding customer service and ongoing client support.
• Explain life, accident, and supplemental health insurance benefit options.
• Develop personalized solutions based on each client's needs.
• Respond promptly to client questions and follow up as needed.
• Maintain accurate client records and documentation.
• Participate in weekly coaching, mentorship, and leadership development.
• Build long-term client relationships through trust, professionalism, and exceptional service.

Requirements

• Strong communication and active listening skills.
• Customer-focused mindset with a passion for helping others.
• Positive attitude and willingness to learn.
• Self-motivated, dependable, and organized.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and reliable high-speed internet.
• Customer service, client success, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.

Benefits

Why Join Globe Life AO?

🏠 100% Remote Work

Work from home anywhere in the United States.

⏰ Flexible Schedule

Create a schedule that supports your lifestyle and personal priorities.

💵 Weekly Pay + Performance Bonuses

Earn competitive weekly income with uncapped earning potential.

🎓 Comprehensive Training & Mentorship

Receive virtual onboarding, one-on-one coaching, licensing guidance, and continuous professional development.

🤝 Union Representation

OPEIU Local 277 representation supporting eligible team members.

• ❤️ Comprehensive Benefits
• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development
• Career Advancement
• ✈️ Incentive Travel & Recognition

Top performers may qualify for company-sponsored leadership conferences, recognition events, and incentive trips.

About the Company

Our mission is simple

Protect Every Child. Serve All Working People.

We're committed to developing people from within by providing the mentorship, training, and opportunities needed to build rewarding long-term careers.

Additional Information

All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.