Remote Client Associate / Entry-Level Customer Service / ​​​​​​​Work From Home

Role Summary

• Remote Client Associate / Entry-Level Customer Service /
• Work From Home
• Globe Life AO | 100% Remote | Flexible Schedule | Weekly Pay | No Experience Required | Training Provided
• Build Your Career From Home While Helping Working Families

Are you looking for a fully remote career where you can help people, develop valuable professional skills, and create opportunities for long-term growth?

Globe Life AO is expanding our virtual team and seeking motivated, people-focused professionals to join us as Remote Client Support Associates .

In this role, you'll connect with individuals and families who have requested information regarding available benefits . You'll help answer questions, explain available options, guide clients through the enrollment process, and provide ongoing support while building professional, long-term relationships.

No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and continued professional development.

• ✓ 100% Remote / Work From Home
• ✓ Entry-Level — No Experience Required
• ✓ Qualified Client Opportunities Provided
• ✓ No Traditional Cold Calling
• ✓ Weekly Performance-Based Pay + Bonuses
• ✓ Flexible Scheduling
• ✓ Training & One-on-One Mentorship
• ✓ Renewal & Residual Income Opportunities
• ✓ Leadership & Career Advancement

This allows you to focus on

Connect → Listen → Educate → Recommend → Enroll → Support

No traditional cold calling and no requirement to purchase leads.

💰 Weekly Performance-Based Compensation

This is a commission-based opportunity rather than a guaranteed hourly or salaried customer-service position .

Qualifying representatives may also have opportunities to earn

• Company-sponsored incentive travel
• Leadership conferences
• Performance bonuses
• Recognition awards
• Professional development events
• Team incentives
• Additional performance-based rewards
• Who We're Looking For

Responsibilities

As a Remote Client Support Associate , you'll combine customer service, client relationship management, benefits education, and consultative enrollment support .

• 🤝 Connect With Clients
• Meet virtually with clients through Zoom and phone appointments
• Connect with individuals who have requested information
• Ask questions to understand individual and family needs
• Build professional, long-term client relationships
• Provide a friendly, personalized client experience
• 📋 Explain Benefits & Guide Clients
• Educate clients about available life, accident, and supplemental health insurance benefits
• Explain coverage options clearly and professionally
• Answer questions and help clients understand their choices
• Recommend appropriate solutions based on individual needs
• Guide eligible clients through applications and enrollment
• Explain next steps and required documentation
• ❤️ Provide Ongoing Client Support
• Follow up with clients throughout the enrollment process
• Assist existing clients with policy-related questions
• Conduct policy reviews when appropriate
• Assist with beneficiary updates
• Maintain accurate digital client records
• Manage appointments and follow-up communications
• Provide professional service before, during, and after enrollment
• 📞 Clients Have Already Requested Information

Instead of spending your day randomly searching for people to contact, representatives connect with qualified individuals who have requested information regarding available benefits .

Requirements

Training and development may include

• Structured virtual onboarding
• State insurance licensing guidance
• Product and benefits education
• Customer-service training
• Client relationship development
• Consultative sales training
• Enrollment systems and procedures
• Virtual presentation skills
• Weekly coaching
• One-on-one mentorship
• Leadership development
• Ongoing professional education

We value work ethic, professionalism, communication skills, coachability, and willingness to learn .

📈 Career & Leadership Growth

This opportunity is designed for individuals who want the ability to grow beyond an entry-level position.

As you develop your skills and demonstrate consistent performance, potential advancement may include:

• Client Support Associate → Benefits Representative → Trainer/Mentor → Team Leader → Management → Advanced Leadership
• Advancement is based on performance, initiative, consistency, professional development, and demonstrated leadership ability—not simply tenure .
• ❤️ Benefits & Professional Support

You may be a great fit if you're

• Friendly and comfortable communicating with people
• A strong listener and problem solver
• Customer-focused and service-oriented
• Self-motivated and accountable
• Dependable and professional
• Organized with strong time-management skills
• Goal-oriented and motivated to improve
• Comfortable working independently from home
• Comfortable using computers and virtual technology
• Coachable and receptive to feedback
• Interested in developing professionally
• Able to collaborate with a remote team
• Experience That Transfers Well
• Experience in any of the following can be helpful:
• Customer Service | Client Services | Member Services | Call Centers | Healthcare | Retail | Hospitality | Banking | Education | Administrative Support | Account Management | Military Service | Sales
• Previous insurance experience is not required.
• Minimum Requirements

Applicants must

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable communicating through Zoom and phone
• Be willing to participate in required training and professional development
• Be willing and able to obtain the appropriate state Life & Health Insurance License before performing activities requiring a license

Licensing guidance is provided.

About Globe Life AO

• Globe Life AO serves working families, including members of labor unions, credit unions, associations, veterans, and their families.
• Our representatives help clients understand available supplemental insurance and financial protection options while providing professional service throughout the client relationship.
• Our virtual business model provides access to training, mentorship, professional development, technology, and performance-based career advancement while allowing representatives to build their careers from home.
• 💻 Virtual Interview Process
• The hiring process is completed virtually.
• Qualified applicants will receive an overview explaining the position, day-to-day responsibilities, compensation structure, licensing requirements, training program, client process, and career advancement opportunities .
• Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team .
• 🚀 Ready to Start Your Remote Career?
• If you're looking for an entry-level work-from-home career where you can help people, receive comprehensive training and mentorship, build valuable professional skills, and create opportunities for long-term income and advancement, we'd like to hear from you.
• No Experience Required. Training & Mentorship Provided.
• Apply today with your updated resume to be considered for our Remote Client Support Associate opportunity with Globe Life AO.
• Work From Home. Support Families. Develop Your Skills. Grow Your Income. Build Your Future. 🚀

Compensation opportunities may include

• Weekly commission payments
• Performance-based bonuses
• Uncapped personal production potential
• Renewal income opportunities
• Long-term residual income
• Leadership compensation as you advance
• Additional performance incentives

Individual earnings vary based on activity, production, performance, and results.

🏠 100% Remote / Work From Home

Build your career from home while remaining connected to clients, trainers, mentors, and your team virtually.

Benefits

Eligible and qualifying representatives may have access to

• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Renewal and residual income opportunities
• Professional coaching and mentorship
• Leadership development programs
• Union representation where applicable
• Virtual business technology and resources
• Eligibility and qualification requirements may apply.
• ✈️ Recognition & Performance Incentives

Your work environment may include

• Zoom client appointments
• Phone and virtual communication
• Online training
• Digital enrollment systems
• Scheduling platforms
• Virtual coaching and mentorship
• Remote team meetings

No daily commute. Client appointments and training are conducted virtually.

⏰ Flexible Scheduling

• This opportunity provides the flexibility to organize your schedule around your personal and professional responsibilities.
• Successful remote representatives are typically self-motivated, organized, disciplined, and accountable while enjoying the independence of working from home.
• 🎓 No Experience Required — We'll Train You
• You don't need an insurance background to get started.

About the Company

Our culture is built around

We invest in motivated professionals who want to develop their skills and build a long-term career.

Why Join AO?

🏡 100% Remote Work

Build your career from home while remaining connected through a modern virtual work environment.

Representatives have access to company-provided client opportunities , including individuals seeking information regarding available benefits.

Exceptional client service

Integrity and professionalism

Long-term relationships

Mentorship and coaching

Personal accountability

Continuous professional development

Performance-based advancement

Leadership growth

Work remotely within the United States

No daily commute

Flexible scheduling

Virtual client appointments

Modern digital business tools

Collaborative remote team environment

📞 Qualified Client Opportunities