Product Solutions & Operations Specialist Graduate (Content & Service) - 2027 Start

Role Summary

We're looking for a curious, analytical, and execution-focused intern to join our Global Product Marketing team, focusing on closed-loop Mini Games and Mini Series as solutions. You'll work closely with Product Marketing Managers (PMMs) and cross-functional partners to support go-to-market strategy, performance insights, client messaging, and sales enablement. This is a hands-on role ideal for someone with strong analytical skills, thrives in ambiguity, and is excited to learn how digital ad products are launched, positioned, and optimized.

Responsibilities

Team Introduction

• The Content & Services Product Solutions & Operations (PSO) team focuses on non-commerce performance products-like lead generation and app advertising across various industry verticals.
• We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
• Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Go-to-market support: Help analyze product functionality, test hypotheses, and refine product messaging for advertiser-facing initiatives.
• Performance insights: Conduct data-driven deep-dives to identify best practices and optimization levers for our products.
• Market intelligence: Assist in competitive analysis, market research, and customer insight gathering to inform strategy.
• Sales enablement: Contribute to internal and external collateral like playbooks, decks, one-pagers, and performance reports.
• Product ops: Help improve how we communicate product updates and feature rollouts to regional sales teams and cross-functional stakeholders.
• Reporting & experimentation: Build dashboards or simple reports to track performance trends, surface insights, and recommend creative or targeting improvements.

Requirements

Minimum Qualification(s)

• Individuals who are completing or have recently completed a Bachelor's degree in Marketing, Data Analytics or a related discipline.
• Strong written and verbal communication skills (English proficiency required; IELTS/TOEFL scores optional but welcome)
• Solid analytical skills; proficiency with Excel/Sheets, SQL, basic data or data visualisation tools
• Detail-oriented with excellent organizational skills

Preferred Qualification(s)

• Demonstrated interest in product marketing, performance-driven growth, or performance advertising (e.g. through coursework, side projects, internships)
• Experience working cross-functionally or in team-based projects, especially where ambiguity or multiple stakeholders were involved
• Previous internship experience in tech, advertising, consulting, or startups
• Exposure to product-led growth, user acquisition, or digital advertising
• Curiosity, initiative, and a willingness to figure things out with limited structure or hand-holding

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.