AIGC Product Operations Manager (Model Training) - TikTok

AIGC Product Operations Manager (Model Training) - TikTok at TikTok in Singapore.

Responsibilities

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV. This role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.

• Collaborate closely with Product, Algorithm, and Labeling Delivery teams to align with business objectives; ensure that labeling strategies and evaluation frameworks effectively drive model performance and provide strong requirements analysis support.
• Lead the triage, evaluation, and priority management of incoming labeling and evaluation requests; formulate robust data strategies, establish high-quality standards and QA mechanisms, and proactively identify and resolve workflow bottlenecks.
• Track and manage project timelines to ensure the timely and high-quality delivery of data requests; build continuous feedback loops and streamline request handling workflows to enhance the stability and precision of overall labeling outputs.
• Drive the development of automated labeling and evaluation workflows to eliminate repetitive tasks and scale up operational efficiency.
• Stay at the forefront of cutting-edge industry methodologies for model training and evaluation; institutionalize reusable strategies and industry-standard dataset specifications to continuously enhance framework maturity.

Requirements

• Bachelor's degree or above.
• Strong analytical reasoning, execution, and project management skills.
• Strong experience in cross-cultural collaboration and managing global stakeholders across multiple time zones.

Preferred Qualifications

• High learning agility and a proactive mindset, with the ability to thrive and deliver results in a fast-paced, dynamic AI technology landscape.
• Relevant experience with LLM prompt engineering and their applications is preferred.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.