Product Solutions & Operations Specialist Intern (Content & Service) - 2027 Start

Product Solutions & Operations Specialist Intern (Content & Service) - 2027 Start at TikTok in Singapore.

Responsibilities

Team Introduction

• The Content & Services Product Solutions & Operations (PSO) team focuses on non-commerce performance products-like lead generation and app advertising across various industry verticals.
• We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
• Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
• Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
• Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
• Go-to-market support: Help analyze product functionality, test hypotheses, and refine product messaging for advertiser-facing initiatives.
• Performance insights: Conduct data-driven deep-dives to identify best practices and optimization levers for our products.
• Market intelligence: Assist in competitive analysis, market research, and customer insight gathering to inform strategy.
• Sales enablement: Contribute to internal and external collateral like playbooks, decks, one-pagers, and performance reports.
• Product ops: Help improve how we communicate product updates and feature rollouts to regional sales teams and cross-functional stakeholders.
• Reporting & experimentation: Build dashboards or simple reports to track performance trends, surface insights, and recommend creative or targeting improvements.

Requirements

Minimum Qualification(s)

• Currently pursuing a Undergraduate/ Master's in Business, Marketing, Economics, Statistics, Data Analytics, Mathematics, Computer Science, Psychology, Social Science or a related discipline.
• Strong written and verbal communication skills (English proficiency required; IELTS/TOEFL scores optional but welcome)
• Solid analytical skills; proficiency with Excel/Sheets, SQL, basic data or data visualisation tools
• Detail-oriented with excellent organizational skills

Preferred Qualification(s)

• Demonstrated interest in product marketing, performance-driven growth, or performance advertising (e.g. through coursework, side projects, internships)
• Experience working cross-functionally or in team-based projects, especially where ambiguity or multiple stakeholders were involved
• Previous internship experience in tech, advertising, consulting, or startups
• Exposure to product-led growth, user acquisition, or digital advertising
• Curiosity, initiative, and a willingness to figure things out with limited structure or hand-holding

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.