Fully Remote Starter Customer Service | Remote Benefits Specialist

Role Summary

• Fully Remote Starter Customer Service | Remote Benefits Specialist
• Company: AO | Globe Life
• Work Arrangement: 100% Remote | U.S. Residents Only
• Experience: Entry Level | No Insurance Experience Required
• Schedule: Flexible | Work From Home
• Compensation: Commission-Based | Weekly Pay + Performance Bonuses
• Training: Comprehensive Training, Licensing Guidance & Mentorship Provided

Honor Service. Support Families. Build Your Future From Home.

Do you have a connection to a military family—or simply a passion for helping people who have spent their lives serving others?

AO | Globe Life is seeking motivated, compassionate, and service-oriented individuals to join our growing virtual team as Remote Benefits Specialists .

You'll work with individuals and families, including veterans, union members, association members, and other working families, helping them understand available supplemental benefits and financial protection options.

This is a beginner-friendly opportunity , so previous insurance experience is not required. We provide structured training, mentorship, licensing guidance, and ongoing professional development to help you build the skills needed for success.

• ✓ 100% Remote / Work From Home
• ✓ Entry Level – No Insurance Experience Required
• ✓ Qualified Client Opportunities Provided
• ✓ No Traditional Cold Calling
• ✓ Weekly Commission-Based Pay + Bonuses
• ✓ Flexible Scheduling
• ✓ Training & One-on-One Mentorship
• ✓ Residual & Renewal Income Opportunities
• ✓ Leadership & Career Advancement
• A Career Centered on Service

For individuals who grew up in military families, the values of service, sacrifice, responsibility, and commitment can have a lasting influence.

This opportunity provides a way to bring those values into your professional life while helping veterans, union members, working families, and their loved ones better understand options designed to protect their financial future.

A military or veteran-family connection is not required to apply. We welcome applicants from all backgrounds who share a genuine desire to help others.

Performance may also create opportunities to qualify for

• Company-sponsored incentive travel
• Leadership conferences
• Professional development events
• Performance contests and awards
• Team recognition programs
• Additional leadership opportunities

Incentives are performance-based and subject to applicable qualification requirements.

📈 Career & Leadership Growth

Your first role doesn't have to be your final role.

Representatives who demonstrate consistent performance, professionalism, initiative, and leadership potential may pursue opportunities such as:

Benefits Specialist → Client Advisor → Trainer/Mentor → Team Leadership → Management

Advancement is based on performance and professional development—not simply tenure.

Who We're Looking For

Ready to Turn Service Into a Career?

If you're looking for a starter-level remote opportunity where you can support working families, develop valuable professional skills, receive ongoing mentorship, and build long-term earning and leadership opportunities, we'd like to hear from you.

Whether you come from a military family, customer service background, or an entirely different career path , what matters most is your willingness to learn, serve others, and grow.

Apply today to be considered for our Remote Benefits Specialist opportunity with AO | Globe Life.

Honor Service. Support Families. Work From Home. Build Your Future. 🇺🇸

Responsibilities

🤝 Support Individuals & Families

As a Remote Benefits Specialist, you'll meet with clients through scheduled virtual appointments and provide professional, personalized assistance.

Responsibilities may include

• Conduct scheduled Zoom and phone appointments
• Connect with individuals interested in learning about available benefits
• Listen to each client's needs, priorities, and concerns
• Answer questions regarding available benefit and coverage options
• Provide clear, professional explanations
• Assist with applications and enrollment
• Conduct applicable policy and benefit reviews
• Assist existing clients with beneficiary and policy-related service needs
• Provide ongoing follow-up and customer support
• Maintain accurate digital records and documentation
• Build long-term relationships through consistent, dependable service
• 🛡️ Educate Clients About Their Protection Options
• Once appropriately licensed, you'll help individuals and families understand available life, accident, and supplemental health insurance options .
• Rather than using a one-size-fits-all approach, you'll learn to identify individual needs and help clients evaluate the options available to them.

The goal is to provide an experience centered on:

Education → Understanding → Personalized Guidance → Ongoing Service

• This role combines customer service, relationship management, benefits education, and consultative insurance sales .
• 📞 Qualified Client Opportunities – No Traditional Cold Calling
• Spend more time serving people and less time searching for prospects.
• Representatives connect with qualified client opportunities, including individuals and families interested in learning more about available benefits .
• No purchasing leads and no traditional cold calling.
• Your focus is on building relationships, understanding client needs, educating families, and delivering professional service.
• 🏠 100% Remote / Work From Home
• Build your career without the daily commute.
• Client appointments, training, coaching, and team collaboration are conducted virtually.

You'll have the opportunity to

• Work from home within the United States
• Conduct virtual client appointments
• Participate in online training and coaching
• Collaborate with teammates remotely
• Use modern digital business systems
• Build a schedule around your professional goals

Flexibility comes with responsibility. Successful representatives maintain the consistency, availability, and accountability needed to serve clients and achieve their goals.

💰 Weekly Performance-Based Compensation

This is a commission-based opportunity , not a guaranteed hourly or salaried customer service position.

Requirements

You may be a strong fit if you

• Genuinely enjoy helping people
• Communicate clearly and professionally
• Build trust and relationships easily
• Are an active and attentive listener
• Approach challenges with a problem-solving mindset
• Are dependable, organized, and accountable
• Can manage your time effectively
• Are comfortable learning new technology
• Can work independently from home
• Enjoy collaborating within a virtual team
• Are coachable and receptive to feedback
• Want opportunities to grow professionally and financially
• Previous experience in customer service, military service, healthcare, hospitality, retail, education, administration, banking, call centers, client relations, financial services, or sales can be helpful—but is not required .
• Minimum Requirements

Applicants must

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable using Zoom and web-based applications
• Be willing to complete required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License
• 💻 Virtual Interview Process
• Qualified applicants will complete a brief career overview covering the position, compensation structure, licensing requirements, training, client opportunities, and advancement potential.
• Candidates interested in continuing will then have the opportunity to participate in a live virtual interview through Zoom .
• The hiring process is designed to give applicants an opportunity to understand the career before deciding whether it aligns with their goals.
• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Recognition incentives
• Leadership compensation as you advance
• Additional performance-based rewards
• Uncapped Commission Potential
• There is no predetermined earnings ceiling on commission-based production.
• Individual earnings vary based on activity, production, consistency, and results and are not guaranteed.
• 📚 No Experience? We'll Help You Learn.
• Previous insurance experience is not required .

Benefits

Training and professional development may include

• Structured virtual onboarding
• Insurance licensing guidance
• Product and benefits education
• Customer service development
• Consultative sales training
• Client communication skills
• Virtual presentation development
• Enrollment systems and procedures
• One-on-one mentorship
• Weekly coaching and virtual workshops
• Leadership development
• Ongoing professional education

We value work ethic, professionalism, coachability, communication skills, and willingness to learn as much as previous experience.

🎓 Insurance Licensing

• You do not need to already have an insurance license to apply.
• Because representatives discuss and enroll clients in insurance products, candidates must obtain the appropriate state Life & Health Insurance License before conducting activities that require licensure .
• Licensing guidance and support are provided.
• ❤️ Benefits & Professional Support

Qualifying representatives may have access to

• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Union representation and professional support
• Renewal and residual income opportunities
• Leadership development programs
• Professional coaching and mentorship
• Virtual technology and business resources
• Eligibility and qualification requirements may apply.
• ✈️ Recognition & Performance Incentives

About the Company

Our culture is built around

We invest in motivated professionals who want to develop their skills and build a long-term career.

Why Join AO?

🏡 100% Remote Work

Build your career from home while remaining connected through a modern virtual work environment.

Representatives have access to company-provided client opportunities , including individuals seeking information regarding available benefits.

Exceptional client service

Integrity and professionalism

Long-term relationships

Mentorship and coaching

Personal accountability

Continuous professional development

Performance-based advancement

Leadership growth

Work remotely within the United States

No daily commute

Flexible scheduling

Virtual client appointments

Modern digital business tools

Collaborative remote team environment

📞 Qualified Client Opportunities