Dutch-Speaking Customer Service Agent (m/f/d) – 100% Remote / Home Office

Role Summary

We are looking for a customer-focused and communicative professional with excellent Dutch and basic English skills. This freelance position is open to candidates outside the EU who are seeking flexibility, professional growth, and a supportive international environment. In this role, you will handle customer inquiries, deliver high-quality support, and help ensure client satisfaction. We offer excellent growth opportunities and a fully remote work setup.

• What you can expect
• Flexible working hours and 100% remote work from your home office
• Integration into our supportive Expert Community
• Work as much as you like, also suitable as a side job
• A large community for professional and social exchange
• Reliable and on-time payments

Requirements

• Service-oriented, friendly, and helpful communication style
• Excellent Dutch (C1 level) and good English skills in written and spoken form
• Willingness to work with several systems at the same time
• Affinity for technology and online tools
• Motivation to continuously learn new things
• You are already self-employed or willing to become self-employed
• You have at least 20 hours available per week
• You have a dedicated workspace where you can work undisturbed
• You have a stable internet connection (minimum 16,000 DSL) with LAN cable (no WiFi)
• You have a computer/laptop with at least Windows 10
• Optional: a dual-screen setup (or willingness to add one)
• You own a USB headset

About the Company

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Interested? Apply now and join our team!

Additional Information

Simply click "Apply now" and answer a few questions in our application form.

We will then invite you to a video interview or phone interview. If we both feel it’s a good fit, we’ll clarify contractual details, provide training on data protection, and welcome you to our freelancer community after the initial onboarding.