Deputy Operations Manager M/F

Role Summary

The challenge: Being at the heart of the action

Not looking for a simple office position? Do you want to be the essential link between the customer, the field and the laboratory?

As Deputy Operations Manager, you are responsible for the fluidity of our services. In a sector where every minute counts and precision is the norm, you coordinate human and technical resources to ensure impeccable quality of service.

Your missions: A 360° daily life

1. Operational Management and Coordination

Reception and validation: You analyze customer appointments, carry out the contract review and confirm support with responsiveness.

Strategic planning: You assign missions to inspectors and operators according to urgency and the skills required.

Customer/lab interface: You ensure the permanent link between customer needs and technical feasibility (laboratory subcontracting).

1. Leadership and Field Management

You supervise and motivate a team of inspectors and operators and team leaders.

You manage schedules (nights, weekends, public holidays) fairly in conjunction with team leaders

You carry out individual interviews and support skills development via field audits.

1. Technical Expertise and Quality

Field support: You intervene directly on complex operations or new products.

Fleet management: You ensure metrological monitoring of equipment (METRO software) and vehicle compliance.

Reporting: You ensure the feedback of information and the preparation of invoicing elements (local and international).

Requirements

Your Profile: Rigorous, Responsive, Leader

• Experience: You have solid experience in petroleum inspection or industrial logistics.
• Soft skills: You have a sense of responsibility and know how to keep a cool head in the face of emergencies. Your natural leadership allows you to unite your teams.
• Technical: Comfortable with IT tools and internal training systems, you have a QHSE culture anchored in your practices.
• Mobility: You have the necessary access to the intervention sites and the B permit.

About the Company

We are SGS - the world leader in testing, inspection and certification.

We are recognized as the global benchmark for sustainability, quality and integrity.

We employ more than 98,000 people and operate a network of 2,650 offices and laboratories, mobilized to enable a better, safer and more interconnected world.

A position of responsibility combining operational strategy and field presence.

The opportunity to replace the Agency Manager and evolve in an international structure.

A demanding but exciting work environment, where no day is like the last.

Ready to take on the challenge? Send us your CV and show us how your expertise will make a difference in the field!

Salary to be negotiated + benefits