Client Success Representative

Role Summary

AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.

We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.

Responsibilities

• Work with warm leads supplied by the company
• Schedule and conduct virtual client appointments
• Ask thoughtful questions to identify client needs
• Explain life, supplemental health, and accident insurance products
• Provide timely follow-up and answer client questions
• Build rapport and maintain professional client relationships
• Maintain accurate records and organized communication
• Attend training and participate in team development

Requirements

• Excellent communication and active-listening skills
• Customer-focused, professional approach
• Strong follow-up habits and attention to detail
• Comfortable with online systems and virtual communication
• Self-motivated and reliable
• Able to work independently and within a team environment

Benefits

• 100% remote position
• Warm leads provided
• Weekly paychecks
• Unlimited earning potential
• Medical premium reimbursement
• Comprehensive online training
• Daily coaching and mentorship
• Performance incentive opportunities
• No overhead costs
• OPEIU Local 277 union representation
• Long-term growth opportunity with a stable, 70-year organization

About the Company

Our culture is built around

We invest in motivated professionals who want to develop their skills and build a long-term career.

Why Join AO?

🏡 100% Remote Work

Build your career from home while remaining connected through a modern virtual work environment.

Representatives have access to company-provided client opportunities , including individuals seeking information regarding available benefits.

Exceptional client service

Integrity and professionalism

Long-term relationships

Mentorship and coaching

Personal accountability

Continuous professional development

Performance-based advancement

Leadership growth

Work remotely within the United States

No daily commute

Flexible scheduling

Virtual client appointments

Modern digital business tools

Collaborative remote team environment

📞 Qualified Client Opportunities