Account Manager Junior – Luxe & Retail - CDI

Role Summary

We are looking for talents wishing to join a growing company and wishing to combine sectoral expertise with commercial development. Alongside a Senior Account Manager, your role will be to develop and transform the firm's positioning with a major account in the luxury, retail or service sectors.

By joining the Digital Customer business unit, which supports French and international companies in these sectors in their major transformation projects, you will join a sales department whose mission is to transform Wavestone's positioning among leading clients in the luxury, retail and services sectors, in close collaboration with the BU consultants.

At the heart of the biggest current and future challenges in these sectors, you will support our clients in their most important transformation projects: implementation of data processing and exploitation strategies to enrich the digital experience, digitalization of business paths and processes, implementation of marketplaces, design of new services and development of sustainable offers...

Acting like a true entrepreneur and in close collaboration with Wavestone's Top Management, you will build your network with high-level prescribers to identify and win the missions that will change Wavestone's dimension on your account. In particular, you will be required to carry out the following missions:

• 1/ Business development & customer relations
• Manage and maintain customer relationships in a long-term partnership approach:
• Independently, prospect new clients on your account;
• Organize and lead client meetings in pairs with the consulting teams in order to present the firm and its expertise and identify new business opportunities;

Be responsible for customer satisfaction and the implementation of possible action plans, with the aim of creating a solid and lasting relationship with your customers.

2/ Complex sales

Manage the pre-sales cycle of our consulting services in project mode, with a constant focus on differentiation: qualification of customer needs, development of the response strategy, drafting of the commercial offer, presentation to the customer;

Coordinate all managers and consultants who contribute to responses to calls for tender;

Negotiate the commercial offer with our clients' Purchasing Departments and secure the sale.

3/ Account strategy

Analyze the potential of the customer environment and target priority areas in which to invest commercially;

Define and manage commercial action plans to develop our positioning on a given account.

Motivated to learn and graduated from a major engineering or management school or a major university, you are attracted to business development and complex sales and have an appetite for the luxury, retail or service sectors.

Your assets

• Curiosity, sharp analytical mind and ability to take on new subjects;
• Customer orientation, excellent interpersonal skills and dynamism;
• Taste for challenge and results;
• You are fluent in English;

You are looking for a stimulating work environment within a recognized and growing consulting firm.

If you want to join a growing company and are keen to combine sectoral expertise and commercial management, send us your application!

Wavestone, one of the very first consulting firms in France, and Q_PERIOR, one of the leaders in consulting on the German-speaking market (Germany – Switzerland – Austria) joined forces in 2023 to become the preferred partner for major transformations. Drawing on more than 5,500 employees across Europe, North America and Asia, the firm has leading sectoral expertise complemented by a portfolio of cross-sector know-how allowing it to address major transformation programs at 360°.

Wavestone is an inclusive employer committed to equal opportunities. As part of this diversity and inclusion policy, Wavestone supports people with disabilities and/or requiring accommodation during their recruitment process and when they take up a position. The teleworking system is widely deployed within Wavestone for all professions.

Join an international consulting firm that supports major strategic transformations.

We are Wavestone: passionate and solution-oriented experts who place people at the heart of performance and growth. Ambitious and expanding, we are constantly developing our portfolio of clients and projects, with an international reach and a real desire to generate a positive impact.

Are you a true team player, driven by strong values? Are you curious and determined, with the desire to learn every day? Are you the type to take on challenges without hesitation? Then you are in the right place. Join Wavestone and express your potential in a stimulating and collaborative environment, where we transform today's challenges into tomorrow's opportunities.