TikTok Shop - Health Category Account Manager

TikTok Shop - Health Category Account Manager at TikTok in Mexico City, Mexico.

Responsibilities

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

1. Develop long-term strategies, lead key initiatives, and set future directions for the health category;
2. Recruit business partners, identify innovative collaboration models suitable for partners' short-term and long-term development plans, and effectively and efficiently deploy platform resources;
3. Collaborate with partners to develop medium and long-term TikTok commerce strategies, including product selection, content, marketing, and new product introductions, to ensure long-term success;
4. Resolve key challenges in business growth through strong collaboration with cross-functional teams;
5. Provide industry knowledge, and leverage your network to ensure success in the category.

Requirements

1. Bachelor's degree or higher, with over 3 years of experience in the health products industry and at least 1 years in commerce;
2. Knowledge of the Mexican health market ecosystem, regulatory policies, leading brands, and latest trends;
3. Results-oriented, with strong self-motivation and responsibility;
4. Data-sensitive, able to set clear goals and monitor progress;
5. Fluency in English.

Preferred Qualifications

1. Capable of analyzing complex business issues, identifying opportunities, and continuously optimizing strategies;
2. Strong learning ability, proactive and adaptable, able to effectively handle pressure;
3. Ability to thrive in ambiguity and adapt quickly to change.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.