TikTok Commerce - Consumables Category Account Manager

TikTok Commerce - Consumables Category Account Manager at TikTok in Mexico City, Mexico.

Responsibilities

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

• Recruit top beauty and personal care business partners in Mexico to TikTok;
• Recruit business partners and guide them to join the platform, upload products, connect them with necessary technical support, and assist in product selection;
• Develop TikTok content strategies for partners, leveraging partners' in-house teams, agencies, and influencers to grow their TikTok business;
• Collaborate with partners to develop medium and long-term commerce strategies, including product selection, content, campaign, and new product introductions, to ensure long-term success;
• Encourage partners to improve product and service quality, enhancing the platform's ecosystem.

Requirements

Minimum qualification

• Bachelor's degree or higher, with over 2 years of experience in the beauty and personal care products industry and at least 1 years in commerce.
• Knowledge of the Mexican XX market ecosystem, regulatory policies, leading brands, and the latest trends;
• Results-oriented, with strong self-motivation and responsibility;
• Data-sensitive, able to set clear goals and monitor progress;
• Fluency in both English and Spanish.

Preferred qualification

• Capable of analyzing complex business issues, identifying opportunities, and continuously optimizing strategie;
• Strong learning ability, proactive and adaptable, able to effectively handle pressure.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.