Job Overview
Job description
- Location:
- Mexico City, Mexico
- Work arrangement:
- On-site
Role Summary
Responsible for providing functional and technical support throughout the sales process and ensuring internal and external clients obtain appropriate product/solution knowledge.
Customer Support jobs deliver a key service bridging the gap from customer inquiry to service delivery and related commercial processes. Proposal jobs ensure proposals are accurately and efficiently prepared to optimize the potential of a profitable agreement. Sales Support Expert also delivers technical solutions and designs to meet the customer's needs at the best cost.
How will you make an impact
- Creates engineering proposals for products and systems, including drawings and plans preparation including meetings with other business units and consortium partners. Review risk analysis with all partners before submitting proposal.
- Defines project tasks. Defines schedule, cost and quality metrics.
- Coordinates the creation of work plans and cost estimates in all applicable engineering disciplines.
- Preparing proposal/presentation of engineering projects/programs including provision of bills of materials, estimated engineering hours, creating design solutions to proposals for engineering projects or programs and solving critical technical design related issues/ questions from customers
- Works with customers to shape and deliver solutions, seeking feedback and innovating with the customer to drive and deliver improvements.
- Attends project meetings and presents all technical aspects of project assignments. Interacts with customer, contractors, suppliers and others.
- Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in preparing demanding offers.
- Provides technical support during the technical meeting, product presentations and negotiations and offers product/ solution/service.
- Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines
Requirements
- Bachelor's in Electrical Engineering
- 5 to 6 years of experience in high voltage products and services, electrical substations and transformers
- Knowledge of high-voltage products and transformers
- Knowledge of AutoCAD is desirable
More about us
- Continuous improvement culture
- Growth globally
- Hybrid
- Benefits above the regular in the market
- Apply now
- Current employees apply here
About the Company
More About Us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.
Our benefit offering is tailored based on your country of employment and generally includes:
You will receive more specific information during the recruitment process.
Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully
Apply now
Current employees apply here
Competitive salary and incentives
Well-being and care
Paid and unpaid leave
Flexible work options
Benefits that support your financial security
- Role:
- Sales Support Specialist HV TR
- Job Type:
- Senior Level | Sales