Sales Process Automation Manager (w/m/d)

Role Summary

Analysis & optimization of sales processes: You will analyze existing processes from lead to conclusion technically and organizationally and simplify them sustainably.

Coordination of system and tool interfaces: You harmonize the collaboration between CRM, order management, campaign tools and technical support.

Ensuring data quality & reporting: This is how you ensure stable data flows, minimize sources of error and develop meaningful KPIs for sales management.

Identification & introduction of AI solutions: Here you evaluate possible uses of AI in telephone sales, e.g. B. for lead scoring, conversation assistance or predictive dialing.

Further development of lead generation: You develop new approaches with the aim of measurably increasing call volume and lead quality.

Increasing conversion: Through targeted optimization measures, you can sustainably improve completion rates.

Requirements

• Completed studies in economics, business informatics or a comparable field
• Alternatively, completed commercial training with professional experience in the telecommunications industry
• Initial experience in process management, sales operations, sales control or in dealing with CRM systems
• Sound technical understanding of interfaces, data flows and automation (e.g. APIs, workflow tools, CRM integrations) as well as experience with AI-supported sales solutions
• Practice in project management, preferably in controlling and implementing process optimization across multiple interfaces
• A pioneer with a structured way of working and the ability to think “out of the box”.

Benefits

• Our portfolio is tailored to your needs. Whether for your job, your insurance and pension provision or for your leisure time. We have a wide range of additional services to offer!
• You benefit from these and other benefits

Flexible work options

30 days vacation and additional on December 24th. and 31.12. free

• Home office equipment including ergonomic office furniture
• Own academy with a constantly growing range of training courses
• Company pension scheme and global 24/7 accident insurance
• Employee discounts and corporate benefits offers
• AND: Your flexible benefit (public transport subsidy, JobRad, Wellhub, daycare subsidy, or company health insurance) including employer subsidy
• Curious? Then apply online now - it's quick and easy.
• Unfortunately, we cannot process applications by email or post.

About the Company

As the regions' digital provider, we take advantage of opportunities, demonstrate drive, take responsibility and work on an equal footing. With over 1,900 colleagues, the municipalities, the economy and society. You with us for more community. True to our motto: Creating great things together.

Additional Information

Still questions? Then please contact

• Lisa Sperzel
• HR Talent Acquisition Partner
• l.sperzel@deutsche-glasfarben.de
• #LI-LMS

We look forward to your application!