Product Owner (m/w/d) - CRM-System (Salesforce)

Role Summary

Our CRM system (Salesforce) is the central platform for our sales. As a product owner, you ensure that requirements become real product solutions that deliver measurable added value. You are responsible for the technical vision, prioritization and further development of our CRM system and ensure that your Scrum Team implements the right things at the right time. With your clear product focus, you will have a significant impact on how efficiently and user-oriented Salesforce is used by us today and in the future. You will work in a highly motivated, well-coordinated team that achieves an impact together with a lot of responsibility and joy.

The focus is on technical product responsibility over the entire product life cycle for our Salesforce CRM within a Scrum / SAFe team

Requirements from sales and specialist departments are prioritized by you and transformed into actionable user stories by the IT business analysts who are technically controlled by you

• You prioritize the product backlog based on business value, strategic goals and technical framework conditions
• Based on a product vision you developed, you derive a value-oriented roadmap
• You manage dependencies on other teams proactively and actively involve stakeholders from IT and other departments
• In addition to technically sound decisions, transparency about goals, priorities and progress gives your team orientation
• You also ensure that quality, benefit and user focus are the focus of further development

Requirements

• Successful studies in business administration, mathematics, computer science or comparable qualification
• You have experience as a product owner, ideally in a Salesforce or CRM environment
• Sound understanding of agile methods, especially Scrum / SAFe
• Experience in backlog prioritization and stakeholder management
• Good understanding of processes, preferably in a sales or CRM context
• Strong product thinking and a high understanding of business value
• Strong communication skills, willingness to make decisions and a confident appearance
• Enjoy taking responsibility and actively shaping things
• You have good spoken and written knowledge of German

Benefits

• Home office: Flexible working hours in the home office and office. You can find more information about our hybrid working here.
• Working hours: 38-hour week as standard, time recording system, flextime & lifetime working time account.
• Vacation: 30 days vacation & additional days off (December 24th and December 31st).
• Remuneration: 14 monthly salaries (including Christmas and holiday bonuses) or participation in the variable remuneration system, special payments, employee tariffs and discount campaigns.
• Health: Company pension provision & health management with a wide range of offers. Our in-house fitness studio and a wide network of sports offerings (Wellpass) are also available online and nationwide.
• Mobility: job ticket, job bike/bicycle leasing, convenient location with covered bicycle parking spaces.
• Family & work: parent-child offices, emergency child care, our own day care center “Raiffeisenzwerge” as well as a care network and support from the R+V social counseling service.
• Culinary: Healthy & balanced meals in our company restaurant.
• Further development: Support & further development by the R+V Academy. Taking on external qualification measures completes your personal and professional development.
• Culture: We live community. Our motto “What one cannot do, many can” is also reflected in our teams and our daily interactions.

About the Company

Let's explore new paths together! Because that's exactly what we do at R+V, one of the largest insurers in Germany.

Welcome to the Customers & Sales department. In sales, we focus on our private and corporate customers. Our goal is to understand what motivates our customers and to design solutions that are right for them. The central foundation of our success is our employees who have good communication skills – today and in the future.