Consultant Business Area Development - Focus Customer Data (m/f/d)

Role Summary

You actively shape the company-wide initiative to improve and complete customer master data and implement measures independently.

You identify optimization potential in processes, data sets and systems and support their implementation.

You control and coordinate measures relating to customer master data - from planning and coordination to success monitoring.

You keep an eye on progress, dependencies, risks and resources and ensure transparent reporting.

You work on cross-departmental projects and take responsibility for sub-projects or work packages.

You coordinate requirements with departments and IT, moderate workshops and communicate results and decision-making needs in an appropriate manner.

Requirements

• You have completed a degree in economics, business informatics, industrial engineering or a comparable analytically oriented qualification.
• You have initial professional experience in project, process or data management - ideally in the areas of customer master data, data quality or digitalization.
• You have experience in project management and plan and manage measures, work packages or sub-projects in a structured manner.
• You enjoy working at the interface between business and IT and have an understanding of data, processes and system landscapes.
• You have strong analytical skills and clear, targeted communication with different stakeholders.
• You work independently, in a structured and solution-oriented manner, prepare appointments and committees professionally and follow up on results in a binding manner.
• You have very good knowledge of spoken and written German.

Benefits

• Home office: Flexible working hours in the home office and office. You can find more information about our hybrid working here.
• Working hours: 38-hour week as standard, time recording system, flextime & lifetime working time account.
• Vacation: 30 days vacation & additional days off (December 24th and December 31st).
• Remuneration: 14 monthly salaries (including Christmas and holiday bonuses) or participation in the variable remuneration system, special payments, employee tariffs and discount campaigns.
• Health: Company pension provision & health management with a wide range of offers. Our in-house fitness studio and a wide network of sports offerings (Wellpass) are also available online and nationwide.
• Mobility: job ticket, job bike/bicycle leasing, convenient location with covered bicycle parking spaces.
• Family & work: parent-child offices, emergency child care, our own day care center “Raiffeisenzwerge” as well as a care network and support from the R+V social counseling service.
• Culinary: Healthy & balanced meals in our company restaurant.
• Further development: Support & further development by the R+V Academy. Taking on external qualification measures completes your personal and professional development.
• Culture: We live community. Our motto “What one cannot do, many can” is also reflected in our teams and our daily interactions.

About the Company

Let's explore new paths together! Because that's exactly what we do at R+V, one of the largest insurers in Germany.

Welcome to the Operations and IT department, in which R+V bundles all customer-related operations units and IT. The aim is to improve processes and technical requirements so that R+V can process customer concerns faster, more efficiently and more digitally. Innovative technologies and our diverse system landscape offer opportunities for professional and personal development.