Job Overview
Job description
- Location:
- São Paulo, Brazil
- Work arrangement:
- On-site
Role Summary
Solving complex problems.
Organization and management of priorities.
Proactivity and sense of ownership.
Ability to act autonomously in dynamic environments.
Orientation towards results and value generation.
Position Success Indicators
License retention and renewal.
Revenue growth through expansion (upsell/cross-sell).
Evolution of solution adoption indicators.
Improvement of Health Score, NPS and CSAT.
Churn reduction and risk mitigation.
Strengthening executive relationships and generating value perceived by customers.
Benefits
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in several markets, such as financial services, health, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is to value yours. Experian’s people-centered, inclusive and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to see why. Experian is also proud to be an employer that promotes equal opportunity and affirmative action
- Experian Careers - Creating a better tomorrow together
- Find out what its like to work for Experian by clicking here
- Role:
- Customer Success Specialist I
- Industry Type:
- Financial Services
- Job Type:
- Full-Time
Company profile
Experian
experian.comExperian is a credit reporting company that offers consumers free credit reports and FICO Scores, along with help with credit cards, loans and insurance. Its Experian Boost service can raise credit scores using bills such as phone, utility and streaming payments, and it offers cash advances through Experian Cash and insurance through its licensed subsidiary Gabi Personal Insurance Agency. With corporate headquarters in Dublin, Ireland, Experian has 22,000 people in 32 countries, is listed on the London Stock Exchange and is part of the FTSE 100 index.
- Company Size
- 10,000 - 50,000 employees
- Headquarters
- Dublin, Ireland
- Founded
- 1980
- Funding Stage
- Public
