Customer Onboarding Intern - Brazil

Role Summary

We are looking for an intern to join our PST Team, supporting the Customer Onboarding Manager in transitioning new clients to our platform. This is a key role in ensuring that our clients have a smooth and successful onboarding experience.

Are you hungry to begin a career in E-Commerce Conversion Optimisation? Do you want to be part of a high-performing team? Are you eager to prove your ability in a growth-oriented company? If so, Insider Latam needs you!

Responsibilities

• Assist in managing onboarding projects, contributing to successful outcomes and accelerating Time to Value for clients.
• Participate in developing materials and processes that enhance the customer experience during onboarding.
• Document client interactions and support the transition to the Customer Success Team after the onboarding phase.

Requirements

• Currently pursuing a degree in Business Administration, Engineering, Marketing, or related fields.
• Strong written and verbal communication skills in both Portuguese and English.
• Ability to effectively manage time and tasks.
• Interest in technology, especially in SaaS platforms and system integration.
• Willingness to learn about project management and client interaction.
• Hands-on attitude, ownership, and a collaborative approach to work.

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Benefits

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
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• We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
• If this sounds like who you are and where you aspire to be, we are excited to meet you.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
• Please follow Insider One on LinkedIn , Instagram , X , Facebook and Medium !