Customer Service Talent Pool - German Speaker (all genders)

Role Summary

GoStudent is growing fast, and we’re building a Talent Pool in Turkey for future German-language roles in Customer Support and Customer Retention.

What you might work on

Depending on the specific position that opens, your day could include:

• Delivering first-class support via live chat, email and basic billing queries.
• Retaining at-risk customers through active listening and tailored solutions.
• Coordinating with tutors and booking lessons to keep every class on track.
• Solving ad-hoc operational challenges across multiple European markets.
• Partnering with our Global Customer Care Managers to improve processes and share market feedback.

🟢 If you are native/C2 in German, fluent in English, and legally based in Turkey , upload your CV (English or German). We’ll contact you whenever a suitable opening matches your profile—now or in the future.

About the Company

Our way to develop your full potential

• Flexible & focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity.
• We grow together: Continue your career with clear development paths and our Spark! Growth & Development program . Get access to 1000s of courses on LinkedIn Learning , our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself
• Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.
• Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart.
• All-round support: We are there for you 24/7. Benefit from a comprehensive Employee Support Program - not only for you, but also for your loved ones.

Openness Statement

We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page “ who we are ”!

If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀

Please upload your CV in PDF format, preferably in English as DOC format may not be supported.

Disclose Privacy & Compliance Information