B2B account manager

Role Summary

Supplax is an American company with a Ukrainian heart, which has been actively developing on the market for over 5 years. We act as a remote back office for US based handymen specializing in repair work. Our team includes more than 100 specialists and fully takes over all organizational and operational processes, except for the repair work itself. Among them: marketing, sales, management of teams of craftsmen, quality control, feedback collection, training of technical personnel, etc. We work in 30+ largest US cities and have already successfully implemented more than 30,000 repair projects.

You can find out more about the company at the link. You will get acquainted with our goal, criteria, advantages, as well as video reviews about working at Supplax from our employees.

• what will you do
• Manage a portfolio of B2B partners: interior designers, general contractors throughout the US;
• Proactively maintain contact: regular calls and correspondence so that partners think of us first;
• Track the status of partners in CRM, solve issues in a timely manner and collect feedback;

Find opportunities for repeat orders and referrals from existing partners.

Requirements

• Experience in account management, customer service or B2B sales — from 1 year;
• English written and spoken - level B2+ (working directly with American clients);
• The ability to build warm, trusting relationships at a distance;

Self-organization, the ability to manage several accounts at the same time, experience in CRM.

Will be an advantage

• Experience in the field of construction, repair or interior;
• Previous experience working with US clients or US companies.

Benefits

• Completely remote work from anywhere in the world;
• Stable salary payment in US dollars;
• Fixed rate + bonus without a ceiling limit — in the amount of about $1,200-$1,500;
• A well-coordinated team, transparent processes and real support;
• Schedule 16: 00—01:00 Kyiv time;
• Direct influence on the development of the company's partner network;
• Regular practice of English with a teacher;

Real career growth for strong performers in B2B and beyond.