Pre-sales

Role Summary

Supplax is an American company with a 5-year history of providing remote back-office services to home improvement companies in the United States. We take care of all processes, except for direct repair work: marketing, sales, master management, quality control, feedback collection and staff training. We work in the 20 largest cities in the USA and have completed more than 20,000 successful projects.

You can find out more about the company at the link. You will get acquainted with our purpose, criteria, benefits, as well as video reviews about working at Supplax from our employees.

We are currently actively looking for a Pre-sales manager who will help to effectively qualify leads and facilitate the work of the sales department.

Responsibilities

• Qualification of leads and their assignment to the sales team.
• Pinging customers (reminders about the company, maintaining contact).
• Assistance to sales managers in performing administrative and strategic tasks.
• Collecting feedback from customers to improve service and product.
• Calling competitors to gather information about their offers, strategies and terms.
• Working with CRM systems and updating customer information.
• Interaction with the marketing and marketing team to improve lead generation and optimize the sales funnel.
• Analysis of the market and competitive environment to identify new opportunities.
• Preparation of reports and analytics on leads and communications effectiveness.
• Participation in internal meetings and strategic discussions regarding sales development.

Requirements

• English — from Upper-Intermediate and above.
• Experience in sales, pre-sales, customer support (will be an advantage).
• Ability to effectively communicate and negotiate.
• Proactivity, responsibility and organization.
• Analytical thinking and information gathering skills.
• Experience with CRM systems (HubSpot, Salesforce or similar) is desirable.

Benefits

• Competitive pay (rate + bonuses based on work results).
• Flexible schedule and the possibility of remote work.
• Career growth and professional development.
• Friendly team and support of mentors.
• Interesting? Send your resume soon and let's get to know each other!