Videogames Customer Service Representative (Only WRITTEN SUPPORT)

Role Summary

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

After 3 months

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

Here you can watch some videos from our official FB account regarding this position:

Requirements

• Strong written and verbal communication skills in English and Spanish.
• Ability to multi-task.
• Ability to easily adapt in a constant evolution environment

Excellent customer service skills

Ability to actively listen to instructions and execute tasks communicated.

Full-time availability

• High School Diploma preferred but not required.
• Living in Mexico City or Estado de Mexico.

Benefits

• Law Benefits.
• 2 days off.
• Career path.

Additional Information

PRIVACY POLICY

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at .

• Role Information: EN
• Studio: Keywords Studios
• Location: Americas
• Area of Work: Player Engagement
• Service: Engage
• Employment Type: Full Time, Permanent
• Working Pattern: Remote