TikTok Shop - Creator Manager

TikTok Shop - Creator Manager at TikTok in Dusseldorf, Germany.

Responsibilities

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

This role is based in Düsseldorf.

• Identifying the Affiliate Program strategy based on business needs and driving quality creator/content supply and creator business GMV growth at scale leveraging the Affiliate services/platform
• Align with cross-function teams to improve creators' experience on TikTok, initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
• Hiring and coaching the best talent
• Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders
• Decomposing complex problems, devising new approaches and creating scalable solutions
• Make both short-term and long-term creator development strategy and be responsible for growing commerce creator scale and sales within the market
• Build and develop improved internal processes to support partner and creator growth across all categories
• Deliver creator performance reports and insights by diagnosing audience conversion metrics of creator commerce content
• Increase creator business awareness by building and amplifying creator successful case studies
• Work closely with cross-functional teams to drive creator and partner partnerships to support creator revenue
• Attend partner meetings to help improve partner awareness of the creator network and support adoption of creator sales among the partners

Requirements

Minimums Qualifications

• 1+ years of experience in Online Marketing, Performance Marketing , Creator Management or a similar field
• Ability to communicate and collaborate effectively within a diverse range of people and job functions
• Fluent in English and German language to facilitate communication with german stakeholders
• Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organisational environment
• Extensive relevant experience in content-based platform

Preferred Qualifications

• Strong connections with creators and creator agencies is preferred in managing diverse teams
• Excellent logical analysis ability and data; experience in commerce is a plus

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.