Support agent in Slovenian and English (m/f)

Role Summary

General Information

We offer you

• Salary in the amount of €1,481.88 gross
• Contract for an indefinite period with a trial period of 6 months
• Paid training
• 100% work from home
• Everyday support at work
• Favorable and friendly working atmosphere
• Possibility of promotion

Join us as an English speaking customer support specialist!

Become part of this fantastic team focused on finding new treatments and diagnostics that advance medical practice and help patients live longer and better lives. Your tasks will be:

• Providing customer support through multiple communication channels (calls, chat, e-mail)
• You will start your work with a training course where you will get to know the entire system and processes
• You will provide customer support, solutions and timely answers to all questions asked by the customer
• You will be able to communicate in English every day
• You will have the constant support of the entire team and the Group Leader

What does working at Transcom look like?

We are characterized by a dynamic, fast-growing environment with a strong team spirit and a friendly atmosphere among employees. With the growth and development of our projects, new career opportunities are constantly opening up for our employees, and thus we have frequent internal employee promotions. Transcom specializes in providing customer experience across all channels. At Transcom, we are committed to our business partners and to each other. Every day, someone starts their journey with Transcom, where each individual has the opportunity to use their potential and turn it into skills for the future. We will recognize willingness and attitude to work, teamwork, willingness to help, encouraging colleagues, advocating for positive and lasting changes in our teams and communities. That's how we are at Transcom. We care and are always rooting for each other. We will integrate you into our team exactly as you are from day one. And with the right mindset, there's no limit to how far we can go together.

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Requirements

• Advanced spoken and written knowledge of the English language, B2 level (mandatory)
• Advanced spoken and written knowledge of the Slovenian language (required)
• Availability to work 5 days a week including Saturday and Sunday
• Good computer skills (required)
• Empathy
• Good communication skills
• Customer focus and problem solving
• Ability to organize well and achieve goals

Location

• Work at Home
• Job ID
• 12667
• Job Category
• Customer Service Representative (CSR)
• Language Requirement
• English, Slovenian
• Description & requirements
• Description

Do you speak and understand the English language well and are you good at talking to people? Do you think that much more is important for health today than just taking medicine? Then you are the right person for us! We invite you to join our proud team of colleagues across Europe on a project that provides support to customers in English by phone and/or email with queries about their health issues.