Product Owner clinical applications

Product Owner clinical applications at Swiss Medical Network in Zofingen, Switzerland.

Responsibilities

As a product owner for clinical applications, you will actively shape the digital future of our medical processes. Their work directly contributes to doctors, nurses and medical professionals working efficiently and patients receiving optimal care. You will work hand in hand with our outsourcing partners and internal teams to provide our customers with ever better service.

Do you like solving all kinds of problems and do you like being in contact with people? Do you put your heart and soul into serving your customers every day? Do you love working with your colleagues in a challenging environment? If so, we would like to get to know you!

Your area of responsibility

• Responsible for the configuration and operation of Cistec's KISIM clinical information system and its surrounding medical systems at the Zofingen location.
• Ensuring smooth processes, stability and performance of the systems.
• Continuous further development and optimization of applications in close coordination with the specialist departments in order to optimally cover their needs and achieve process improvements.
• Actively advising and supporting users on complex issues, conducting target group-specific training, and creating and maintaining comprehensive documentation.
• Identifying potential for innovations and evaluating them as well as implementing new functionalities or system integrations to increase the efficiency and quality of medical care.
• Active involvement in the support, customizing and further development of further applications at group level.
• Close collaboration with the specialist departments, external partners and the group's IT teams to ensure integrated and future-proof IT solutions.
• Managing incidents and changes as well as coordination with suppliers in the event of disruptions or the need for adjustments.

Requirements

• Experience in configuring and supporting hospital information systems in the inpatient area, KISIM is an advantage
• Completed training in computer science with knowledge of clinical processes, basic medical training with a high IT affinity or a comparable qualification
• Strong understanding of processes and the ability to analyze and communicate complex issues.
• Strong communication skills and enjoyment of dealing with internal and external stakeholders.
• High willingness to provide service, initiative and problem-solving skills.
• Active, innovative and self-motivated team player with a strong can-do attitude.
• Enjoy working in a highly dynamic environment and remaining calm and solution-oriented even in hectic moments.
• Knowledge of Atlassian Confluence, ServiceNow and Jira is a plus.
• Native language German, good knowledge of French and English.

Benefits

• A job in an exciting environment, within a dynamic, stimulating and fast-growing company.
• A pleasant working environment, a committed and supportive team, a motivating salary and well-developed social benefits.
• An interdisciplinary job with interesting projects.
• A modern working environment and flexible working time models.
• Individual development opportunities and further training offers.

About the Company

Swiss Medical Network is one of the most important Swiss private hospital groups, which aims to offer its Swiss and foreign patients first-class medical care. Swiss Medical Network impresses with the high quality of its services, the pleasant working environment and its entrepreneurial, experienced management team.

Swiss Medical Network currently operates 22 private clinics throughout Switzerland and is represented in the three main language regions.