Portugal
2 months ago

Job Overview

Job Type
Full Time
Pay
Not disclosed

Job description

Location:
Portugal
Work arrangement:
Remote

Role Summary

  • Join the Newstel Talent Pool – Multilingual Customer Service Agents
  • At Newstel Portugal, we’re building a Talent Pool of skilled virtual Customer Service Agents who are fluent in English plus one of the following languages:
  • Portuguese
  • Spanish
  • Italian
  • German
  • Dutch
  • Swedish
  • Danish

This is not for a current opening, but by joining our Talent Pool you’ll be the first to hear about exciting future opportunities.

Flexible work options

Fully remote across Portugal

Access to modern offices near Lisbon and Faro

Become part of a multilingual, innovative, and people-focused team supporting global e-commerce clients.

What’s Next?

By applying, you’re expressing interest in joining our Talent Pool.

When roles become available that match your profile, you’ll be contacted directly by our recruitment team.

Ready to connect with future opportunities at Newstel Portugal?

Apply now and become part of our growing international talent community!

Requirements

  • Fluency in English plus one of the listed languages.
  • A minimum of 1 year’s experience in virtual customer service.
  • Ideally, experience across multiple channels: voice, email, and live chat.
  • Strong communication skills, empathy, and a passion for delivering excellent service.

About the Company

Why Join Our Talent Pool?

Be considered early for upcoming roles across our expanding international projects.

Role:
Newstel Talent Pool – Multilingual Customer Service Agents
Job Type:
Full Time

Company profile

Newstel GmbH

newstel.com

Newstel GmbH (Newstel Worldwide) provides digitally-led, multilingual customer service and back-office support for ecommerce and retail brands, including 24/7 multilingual customer support and Business Process Outsourcing (BPO) services. It supports millions of customer conversations every year across retail, ecommerce and subscription brands. Newstel has its roots in ecommerce, having been established in 2015 as the customer support team for a global ecommerce business.

Company Size
200 - 500 employees
Headquarters
Hamburg, Germany
Founded
2015

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