INT-42F8607 | LEARNING & DEVELOPMENT INTERN

Role Summary

As the Organizational Effectiveness Team continues to grow, we are looking for an enthusiastic and creative individual to join us as a Learning & Development Intern. In this role, you will gain valuable hands-on experience by supporting learning and engagement initiatives that enhance employee growth and overall experience. You will also have the opportunity to contribute to innovative projects, campaigns, and programs that help foster a dynamic and engaging workplace culture.

• Internship Allowance
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)

Assist in the planning, coordination, and execution of learning, engagement, and organizational effectiveness initiatives for KMC employees and teams, including Product Knowledge Group (PKG) sessions and Org Behaviors Activation programs.

Support the creation and development of learning and engagement materials such as presentation decks, infographics, videos, communication materials, creative collaterals, and other multimedia resources for onsite and virtual programs.

Conduct research and help prepare supporting resources, training materials, and session requirements, including the coordination and setup of tools, equipment, and logistical needs for learning activities and events.

Provide administrative and operational support to the Organizational Effectiveness Team, including data entry, documentation, tracking of initiatives, record management, scheduling, and preparation of reports and learning content.

Assist in employee engagement and culture-building campaigns by contributing ideas and creative executions aligned with KMC’s organizational behaviors and learning initiatives.

Perform other tasks and responsibilities that may be assigned by the Organizational Effectiveness Manager in support of team and business objectives.

• Candidate must be taking up or graduate of Human Resources, Business Administration, Communication, Psychology or equivalent
• Preferably 300 to 800+ hours internship requirements
• Knowledgeable in Microsoft Office apps (Excel, PowerPoint, Word) as well as Google apps (Sheets, Calendar, Forms)

Knowledgeable in using Canva, Adobe and other multimedia editing tools.

• No work experience required
• Excellent communication skills, both written and oral
• Ability to generate and realize imaginative ideas
• Excellent organizational and administrative skills with attention to detail

About the Company

Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, security, and managed services for businesses across the United States and internationally. We serve as a single point of contact, connecting businesses with top-tier carriers to meet their specific needs. Learn more about us at .

Candidate Location: Philippines, preferably in Metro Manila.

Highly competitive salary and benefits package based on experience and qualifications.

Permanent Work-From-Home arrangement.

Internet and Mobile Allowance.

Escalation Support: Receive and address Tier 1 escalations, providing prompt and effective resolutions to network-related problems.

Network Changes: Perform level 1-2 network change requests, ensuring changes are implemented accurately and according to established protocols.

Network Design: Contribute to network design activities, collaborating with engineers and architects to develop scalable and reliable network solutions.

Circuit and Network Installations: Coordinate and oversee circuit installations, network deployments, and infrastructure upgrades, adhering to project timelines.

Troubleshooting Expertise: Utilize advanced troubleshooting techniques and tools to diagnose and resolve complex network issues.

Documentation and Reporting: Maintain accurate and up-to-date documentation of network changes, designs, and installation processes.