Head of IT (m/w/d)

Head of IT (m/w/d) at Interlead in Germany.

Role Summary

0-3 months

• You know the team, system landscape, roadmap and the most important stakeholders and have had a 1:1 with each team member
• You have created a written inventory: the biggest risks in stability and security, the biggest bottlenecks in the ability to deliver, the state of our database
• You completely took over the 1:1s, operational prioritization and daily escalations from the CTO
• Together with the CTO, it is recorded in writing which decisions are yours and which are his

4-6 months

• Departments always know what is being worked on
• Monitoring, alerting and an incident process including post-mortems are established; Critical security and GDPR gaps from the inventory have been closed
• A first reliable version of our key figure reporting on leads, appointments and orders is live - with clearly defined metrics and named owners
• The CTO is only involved in strategic issues and no longer in day-to-day business

Requirements

The #1 platform for new customers

• Every company constantly needs new customers - and we solve exactly this problem. With Interlead we are building the #1 platform for leads, appointments and orders, making customer acquisition easier, more transparent and easier to plan for our partners.
• We are therefore looking for a Head of IT (m/f/d) for our IT team as soon as possible, 100% from the home office (Germany) or in our Bremen office!

These are your tasks

• You lead our tech team (currently 8 people from development, data and infrastructure) disciplinarily and professionally - including 1:1s, target agreements, further development and recruiting new team members.
• You will take over the CTO's day-to-day operational business: prioritization, resource planning, escalations and all decisions that still remain with him today.
• You are responsible for the implementation of our roadmap across all four areas - product, data, software and infrastructure - and ensure that promised deadlines are met.
• You ensure predictable delivery capability: You establish clear processes for planning, development, testing and release and make progress visible to all areas in the company.
• You build a reliable database: You put our key figures for leads, appointments and orders in a form that sales, marketing and management can trust.
• You are responsible for the stability, security and scalability of our platform - from monitoring and incident management to backups and access rights to GDPR topics.
• You stay close to the technology: you evaluate architectural decisions, read code reviews and, if in doubt, you can look into the code yourself - even if you no longer spend the majority of your time there.
• You actively manage technical debt: you make it visible, evaluate it economically and negotiate with the departments when we will reduce it.
• You are the contact person for the departments for all technical topics and translate between business requirements and technical implementation.
• You manage external service providers and tools, including selection, contracts and budget responsibility for the IT area.
• Thanks to your expertise, you will achieve the following milestones with us

7-12 months

• The ability to deliver is measurably better than when you started (e.g. shorter lead times, higher release frequency, fewer errors in production)
• A plan to reduce technical debt is underway and has been coordinated with the departments
• The team has been expanded and structured according to the growth planning; you hired yourself and distributed responsibility within the team
• The platform supports the planned growth without stability problems, and the database is the accepted truth in the company
• This is what you bring with you
• At least 2 years of experience in leading tech teams (from approx.
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