Customer Service Representative (SAC)

Role Summary

Manage accounts in terms of order processing, order tracking, price integrity, on-time delivery, complete order fulfillment.

Identify customer needs and determine appropriate action.

Primary liaison with marketing and sales for assigned clients.

Have a good attitude and disposition towards internal and external clients, be a support for the client and the internal teams

Know how to plan and execute time in different activities

Loading and Tracking of service orders.

• Be willing to support and help in situations that are required. Identify areas of improvement and provide possible solutions
• When faced with a problem, have the ability to analyze different solutions to take the best path
• Ability to pay attention to the smallest and most precise aspects of a task
• Know how to transmit information clearly, precisely and be prepared for the communication that comes from clients

Requirements

• Experience in customer service in B2B companies (not call center)
• Finished career
• Excel management - google sheets
• Basic-intermediate English
• Good time management and prioritization of activities since a large amount of information is handled.
• Good communication skills as the Customer Service Representative is the communication link between sales, the operation and the client.

Benefits

• Each of us, Every day! Eight Values. One Team!
• We understand diversity and equal opportunities as enrichment for our future-oriented work at Avery Dennison. With us, teams are balanced and diverse. Because each of us is unique, and we appreciate bringing together different personalities and talents.

About the Company

About Avery Dennison

Avery Dennison (NYSE: AVY) is a global leader in pressure-sensitive and functional materials and labeling solutions for the retail apparel market. The company's applications and technologies are an integral part of products used in every major industry. With operations in more than 50 countries and more than 25,000 employees worldwide, Avery Dennison serves customers in the consumer packaging, graphical display, logistics, apparel, industrial and healthcare industries. Headquartered in Glendale, California, the company reported sales of $6.1 billion in 2016. Learn more at

www.averydennison.com

.