Creator Management Graduate (TikTok Shop - Operations) - 2027 Start

Creator Management Graduate (TikTok Shop - Operations) - 2027 Start at TikTok in Munich, Germany.

Responsibilities

• The Creator Operations team is responsible for identifying, acquiring and growing Creators that help merchants sell on TikTok Shop. They are also in charge of creating long-term strategies to develop existing businesses on TikTok Shop.
• This role is based in our Munich office.
• We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
• Successful candidates must be able to commit to an onboarding date by end of year. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Identifying the Affiliate Program strategy based on business needs and driving quality creator/content supply and creator business GMV growth at scale leveraging the Affiliate services/platform
• Align with cross-function teams to improve creators' experience on TikTok, initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
• Hiring and coaching the best talent
• Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders
• Decomposing complex problems, devising new approaches and creating scalable solutions
• Make both short-term and long-term creator development strategy and be responsible for growing commerce creator scale and sales within the market
• Build and develop improved internal processes to support partner and creator growth across all categories
• Deliver creator performance reports and insights by diagnosing audience conversion metrics of creator commerce content
• Increase creator business awareness by building and amplifying creator successful case studies
• Work closely with cross-functional teams to drive creator and partner partnerships to support creator revenue
• Attend partner meetings to help improve partner awareness of the creator network and support adoption of creator sales among the partners

Requirements

• Individuals who will complete or have recently completed a degree (Bachelors, Masters) in Business management, Business development, Marketing, account management or a similar field
• Ability to communicate and collaborate effectively within a diverse range of people and job functions
• Fluent in English and German language to facilitate communication with German stakeholders
• Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organisational environment

Preferred Qualifications

• Previous internship or work experience in sales, business development, influencer marketing, or e-commerce
• Familiarity with TikTok Shop or TikTok creator content
• Experience using CRM or campaign tracking tools to optimize workflows.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.