Bilingual Scheduling & Staffing Coordinator (English & Spanish)

Role Summary

Category: Employment - Recruiting - Staffing

• We are seeking a highly organized, fast-paced coordinator to manage incoming referrals and
• match families with the right providers. This is not a data entry role — it requires strong
• communication, decision-making, and follow-through to ensure services are scheduled quickly

and efficiently.

Responsibilities

• Respond to all new referrals within 30 minutes of receipt
• Match families with appropriate providers based on language, schedule, and location
• Coordinate scheduling between families and providers until services begin
• Maintain consistent follow-up and communication with all parties
• Track referral status, outcomes, and reasons for lost referrals
• Report recurring issues or service gaps to the team
• Maintain accurate documentation for reporting and audit readiness

Requirements

• Fluent in English and Spanish (written and verbal)
• Strong communication and follow-up skills
• Highly organized with the ability to manage multiple tasks at once
• Sense of urgency and ability to work in a fast-paced environment
• Comfortable using systems to track data and manage workflows
• Strong problem-solving skills and ability to make decisions independently
• What Success Looks Like
• Immediate response to new referrals
• Smooth scheduling with minimal delays or rescheduling
• Consistent follow-ups without reminders
• Clear, accurate tracking and reporting of all referral activity
• Details
• Bilingual Scheduling & Staffing Coordinator (English &
• Spanish)