Trainee Customer Support

Role Summary

Greetings! 👋

We are Qwerty.Software, a Ukrainian product company with over 10 years of experience creating digital products for clients from the US, Canada and Europe. Our team has implemented more than 150 projects, combining technical reliability, modern design and a business-oriented approach.

We are currently looking for a Trainee Customer Support - an attentive, responsible and communicative person who is ready to learn, help customers and develop together with the team.

Stages of selection

Interview with a recruiter → test task → interview with that lead.

Do you want to start your journey in Customer Support and join a truly supportive team? Send your resume - we will be glad to meet you! 🚀

Responsibilities

• processing of incoming and outgoing calls
• advising customers and helping with orders
• written support and chat answers
• sale of the company's products
• support of a high level of service

Requirements

• English at B2 level and above (oral and written)
• the ability to work in a flexible schedule without interruptions
• alternative power/internet source during possible blackouts
• willingness to work night shifts (1-2 shifts per week)
• transparent career growth and a clear development plan
• training and support from an experienced team
• friendly atmosphere and work-life balance
• paid holidays and sick leave
• corporate psychologist and internal activities
• an environment that supports development and initiative

About the Company

• quality and result in each project
• openness, teamwork and trust
• constant development and striving for innovation