Senior Manager, Executive Recruiting

Role Summary

Senior Manager, Executive Recruiting

As part of Talent Acquisition, the Executive Talent Acquisition team is a leading in-house search team partnering closely with the leaders of our company to identify, engage and cultivate top talent that drives impact for our business. This role will focus on attracting passive market-leading talent to Capital One, and lead the design, delivery and implementation of holistic executive recruiting strategies across various lines of businesses and functional areas. You will partner with senior executive stakeholders across the enterprise including Product Management, Tech, Design and Risk Management, among others. You will independently manage executive search (VP+) direct sourcing strategies, delivering an exceptional candidate and client experience. If you thrive on ownership and working creatively and collaboratively with teammates to make a real impact on the business by making great hires, this is the role for you!

The ideal candidate for this role is...

• Curious: Someone who loves understanding people, their attitudes, needs, and behaviors
• Rigorous: Understands what is required to get quality insights
• Bias for Action: Can assess when and how to make tradeoffs between speed and quality; motivated self-starter
• Organized: can own and drive projects to completion, prioritizing and influencing across multiple stakeholders
• Storyteller: Comfortable packaging and presenting insights in a compelling way to senior level audiences
• Problem-solver: Loves to break down complex problems and artfully push towards a solution
• Collaborative: Brings a positive attitude and is enjoyable to work with

This is a visible role with the ability to impact change across the company and drive meaningful solutions by attracting extraordinary talent to Capital One. To do this you will...

• Lead all aspects of the executive search lifecycle: search/market intelligence strategy, sourcing & identification of top talent communities, candidate cultivation, client management, offer negotiations and executive onboarding including:
• Act as a trusted advisor and expert on trends within the market & industries, as well as internal shifts that may impact the business and hiring demands
• Partner with hiring teams to build effective sourcing strategies, drive proactive market research and promote/drive referrals especially in areas where the talent landscape is particularly competitive
• Integrate primary research, internal data, secondary sources, and marketplace intelligence in analyses that drive business decisions; embrace data & analytics
• Manage client and candidate expectations, advising on best practices when engaging passive candidates.
• Influence and educate stakeholders and interviewers, delivering on a consistent recruiting process for both the client and candidate
• Build and maintain relationships with internal and external partners (i.e. search firms)
• Collaborate with an extended team (the Business, HRCs, Compensation, Legal, Risk, Interview Logistics, etc.) to drive alignment; particularly with respect to ascertaining and managing candidate expectations and experience through the offer negotiation process
• Stay current on the market landscape of emerging technology that is disrupting the talent acquisition lifecycle and identify opportunities for innovation
• Share the compelling vision of Capital One's value proposition and mission to the external talent market
• Contribute to the knowledge base of executive recruiting and Capital One, by providing mentoring and coaching to teammates, and training on relevant industries and talent communities

Responsibilities

Here's what you'll need to be successful

• Be proactive, have a high level of initiative and ownership with an ability to coordinate efforts across diverse functional groups
• Exceptionally strong written and verbal communication skills
• Ability to present complex topics in a clear, concise, and compelling manner
• Impeccable judgment and ability to balance the needs of the organization, leaders and associates. Know when to push and when to move on.
• Preference to be a member of a team where fast failure, change and evolution is expected and encouraged
• Diligent listening skills and the ability to adapt approach among diverse audiences to tease out insights and pain points
• Penchant for laughing often and celebrating wins - both big and small
• Team orientation, loves drawing connections across a matrixed organization
• High degree of comfort bringing ideas to the table that might at first seem absurd - then quickly build a case for testing and ultimately a recommendation for pursuit, scaling or abandoning
• Confidence to ask hard questions and push into uncharted territories - and not defaulting to the status quo before exploring new paths and quantifying risk / reward
• Demonstrate an aptitude for, knowledge of, and agility with technology in a fast-paced, ever-changing environment

Requirements

• Bachelor's Degree or Military Experience
• At least 5 years of recruiting or research experience at a global in-house recruiting team, executive search firm, or a multinational organization

Preferred Qualifications

• 5+ years of experience advising and influencing executive leadership
• 2+ years of experience recruiting tech OR product executive talent

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr. Manager, Recruiting

Richmond, VA: $161,500 - $184,300 for Sr. Manager, Recruiting

• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About the Company

As the oldest and largest Line of Business at Capital One, US Card is the engine that powers our enterprise. Within US Card, the Customer Services & Strategy teams don't just maintain the status quo-we are actively rewriting the playbook for how a modern bank operates. We build technology-led, data-driven products acrossFraud, Recoveries, Collections, and Digital Servicingto deliver personalized, empathetic customer experiences at a massive scale.

Join the engine room of Capital One's customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible.

We currently have multiple high-impact roles and are seeking high-caliber Senior Associate Product Managersto join our team. By applying to this role, you will be considered for critical initiatives across our core ecosystems. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions.

As a Senior Associate PdM, you will own the translation of grand business vision into flawless technical execution. Depending on the role, your day-to-day will include:

About the Roles

Here are just a couple of examples of our open Product Management roles: