Real Estate Virtual Assistant (For Pooling)

Role Summary

This is a remote position.

Are you a highly organized and tech-savvy Virtual Assistant with a passion for real estate? We're seeking a proactive and detail-oriented professional to join our team and play a vital role in streamlining our operations.

As our Real Estate Virtual Assistant , you'll be the backbone of our administrative processes, ensuring seamless communication and exceptional client experiences. If you thrive in a fast-paced environment and possess a strong ability to problem-solve and adapt, we want to hear from you!

Reminders

Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.

A Loom video is required as clients may request it during the selection process.

Be sure tocomplete the skill set sectionthoroughly—this is crucial for our internal system automation and ensures your application is processed efficiently.

Responsibilities

• Listing management: Expertly manage and maintain accurate property listings across MLS and other real estate platforms.
• CRM & Lead Management: Utilize CRM systems (e.g., KVCore, Zoho, Salesforce) to manage client data, track leads, and nurture relationships.
• Client Communication: Provide exceptional client support through prompt and professional responses via email, chat, and phone.
• Scheduling & Coordination: Efficiently schedule and confirm property showings, appointments, and meetings, ensuring seamless coordination between clients, agents, and vendors.
• Market Analysis & Reporting: Conduct thorough market research and generate insightful reports on property trends to support strategic decision-making.
• Document Preparation & Management: Assist in the preparation and management of essential real estate documents, including contracts, agreements, and disclosures.
• Vendor Coordination: Effectively communicate and coordinate with third-party vendors to ensure smooth operational flow.
• Administrative Support: Provide comprehensive administrative support, including file management, email organization, and task prioritisation.