Job Overview

Job Type

Full Time

Pay

Not disclosed

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Job description

Location:: United States
Work arrangement:: On-site

Role Summary

This is a remote position.

Do you enjoy technology, innovation and have agility in your DNA?

Then maybe you've just found your next challenge!

At Spassu, we have an incredible project underway — and it is ready to welcome professionals with that extra something.

If you are a PL Support Analyst, have a restless profile, enjoy learning and want to grow together with a company that values new ideas, come with us!

Here, you will find space to expand your knowledge, apply your talent and be part of something truly meaningful, sign up and come and transform with Spassu!

MAIN ACTIVITIES: Responsible for second-level support for digital services and integrations with legacy systems, resolving more complex technical incidents.

Provide second-level support for digital services and integrations with legacy systems;
Diagnose and resolve technical incidents of greater complexity, including those related to APIs and interoperability;
Support the evolutionary and corrective support of systems developed on the X-Via Platform;
Monitor performance indicators and application availability;
Support approval processes, integrated tests and technical validations;

Contribute to the continuous improvement of support processes and technical documentation.

Requirements

Bachelor's degree completed or in progress in the Information Technology or related field.
Desirable experience: 03 years working in technical support for web systems and corporate applications; Versioning tools and approval/production environments.
Database, REST APIs and systems integration.