Fulfillment Manager

Role Summary

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

Responsibilities

As Fulfillment Manager, you’ll oversee end-to-end global logistics performance across our fulfillment ecosystem.

You will

• Lead strategic network expansion initiatives, including new warehouse launches and integrations
• Build scalable omnichannel processes that improve efficiency, customer experience, and cost optimization
• Drive automation, predictive models and AI-driven operational improvements
• Build and strengthen strategic relationships with 3PL partners, carriers, and suppliers
• Lead fulfillment scalability initiatives across D2C, Amazon, Wholesale, Subscription, and B2B channels

Requirements

• 10+ years of experience in 3PL, Fulfillment, Logistics, or Supply Chain operations
• Proven experience managing inbound, outbound, returns, replenishment, and omnichannel operations at scale
• Strong experience working with 3PLs, warehouse operations, and SLA performance management
• Experience leading operational improvement, scalability, and cost-efficiency initiatives
• Strong analytical and problem-solving skills with a data-driven mindset
• Experience with AI and automation is a must
• Intermediate or higher English proficiency