Field Service Technician

Role Summary

Bloom Engineering, a Wabtec company, improves the environmental sustainability of industrial heating processes, particularly in the aluminum and steel industries. The company was founded in Pittsburgh (USA) in 1934 and has been represented in Germany since 1963 with its headquarters in Düsseldorf. Bloom serves its global customers through offices in the USA, Germany, India and China.

Through many years of experience and comprehensive know-how in oven and heating technologies, Bloom offers its customers a clear competitive advantage. These include, among other things, reducing CO₂ and NOx emissions, switching to sustainable fuels, increasing production capacity, improving temperature uniformity, reducing fuel consumption and increasing operational flexibility.

Position description

The service technician is responsible for commissioning, servicing, starting up, as well as error diagnosis and troubleshooting of customer-specific developed industrial systems directly at the customer's site. In this role, the individual acts as a technical expert in the field, ensuring equipment is installed and operated according to technical specifications, performance requirements and customer expectations.

Responsibilities

• Independent troubleshooting and carrying out root cause analysis in the event of malfunctions in industrial heating systems.
• Review and analysis of programming in PID control loops for single and multi-circuit controllers.
• Communication and collaboration with plant operators, engineers and technical managers.
• Assumption of project responsibility for dismantling, new construction and commissioning of new or modernized industrial heating systems.
• Collaborate with service technicians and management to continuously improve services.
• Travel within Europe up to 50% (typically several days to two weeks). Occasional global travel is an advantage.

Desired qualifications and characteristics

• Completed training as an industrial mechatronics engineer, electronics engineer, automation technician or a comparable qualification.
• Basic knowledge or interest in PLC systems (PLC) and distributed process control systems (DCS).
• Analytical and structured way of working.
• Initial relevant professional experience (1–2 years) is desirable, but suitable candidates can also be trained.
• Basic understanding or strong interest in industrial heating systems as well as mechanical and electrical measuring devices.
• Knowledge of combustion processes and industrial heating processes for analyzing system malfunctions is an advantage.
• Knowledge of the combustion of various fuels such as natural gas, propane, oil, blast furnace gas and coke oven gas is an advantage.
• Basic understanding of mechanical and electrical circuit diagrams.
• Basic mathematical knowledge, including algebra.
• Ability or willingness to learn how to calibrate and use various mechanical and electrical measuring devices and analyze their data.
• Basic knowledge of using, programming and troubleshooting PLCs (PLCs) and process control systems (DCSs) is an advantage.
• General knowledge of safety requirements in industrial work environments.
• Confident use of Microsoft Office (especially Word and Excel).
• Good knowledge of spoken and written English.

Benefits

• What could you accomplish in a place that puts people first?
• At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
• If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

About the Company

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.