Job Overview
Job description
- Salary:
- ZAR 29,000 - 32,000 per month
- Location:
- South Africa
- Work arrangement:
- Remote
Role Summary
Salary: R29 000 - R32 000 per month
Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.
You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.
You will work 09: 00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.
Responsibilities
- Own day-to-day client queries by email and phone through to resolution
- Keep client records, contracts and account details accurate
- Coordinate onboarding for new clients and gather what is needed
- Prepare service reports and renewal paperwork
- Chase internal teams so client commitments land on time
- Escalate risks early rather than letting them drift
Requirements
- Two or more years in client services, account admin or customer support
- Experience with a CRM or service desk tool such as HubSpot, Salesforce or Zendesk
- Confident, professional written English with clients
- Comfortable managing several accounts without dropping detail
- Reliable home internet and a quiet space for UK-hours work
Nice to have
- Exposure to B2B or professional services clients
- Experience with renewals or contract admin
- Familiarity with SLA reporting
- What's on offer
- A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.
- Remote Recruitment connects South African talent with UK employers. We reply to every application.
- Role:
- Client Services Administrator
- Job Type:
- Full Time
Company profile
Remote Recruitment
remoterecruitment.co.zaRemote Recruitment is a South African remote job platform that connects South African independent contractors with verified employers in the United Kingdom, with pay sent in Rands to local bank accounts. It is free for job seekers and lists remote roles in admin, customer service, tech, marketing and finance, supported by application help, CV guidance and AI-assisted CV screening. The platform has served South African contractors for over 3 years, has a community of over 200,000 users, and only connects South African citizens with jobs. It was created by its founder, Emily.
